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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Employees who aren’t just informed of objectives, but given a sense of responsibility, are more comfortable with their roles and tend to enjoy the challenge of being a key driver of excellent performance.” Are you looking to build a winning IT culture?

Win 897
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UPS delivers customer wins with generative AI

CIO

Agents must reference this information to know how to respond to various scenarios.” It can handle routine information gathering and often the first level or two of support. Still, Subramanian is confident MeRA can continue to evolve and learn to handle the most complex of customer requests and business processes.

Win 753
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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

He came to Edward Jones in 2016 after a 30-year career in technology on Wall Street and was named chief information officer in 2018. Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win.

Win 615
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Continuous learning gives U.S. Bank a technology talent edge

CIO

For example, we’re positioning some of our top subject matter experts at relevant conferences and councils to share lessons learned from our transformation journey and we’re engaging with educational programs, like Girls Who Code , Summit Academy, and Minneapolis Community and Technical College to both develop and recruit diverse talent.

Banking 690
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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 612
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Leadership playbook: Michelle McKenna’s winning formula for CIOs

CIO

On a recent episode of the Tech Whisperers podcast , we unpacked some of the unique moments from her career, the challenges and lessons learned, and why she believes CIOs need to focus on developing the human side of technology to accomplish big, bold things. You don’t win big if you’re only showing up for a paycheck.

Win 776
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Landing Your First CIO Role? Learn how Next CIO Winners Gathered to Support Their C-suite Tech Leadership Journey.

CIO

Participants were reminded to view setbacks as steps forward, reframing unsuccessful applications as learning experiences rather than defeats. The closing thoughts from the hosts were: “You’re winning (not losing) if you reach the shortlist, or final stage interview, but don’t get the job. See it as a step forwards, not a loss.”

Learning 616