CIO

MAY 27, 2025

ITSM definition IT service management (ITSM) is a set of policies, processes, and procedures to manage the implementation, improvement, and support of customer-oriented IT services. ITSM encompasses multiple IT management frameworks that can apply to centralized and decentralized systems. What does ITSM do for your business?

Management 432

Management Business IT Knowledge 432

CIO

DECEMBER 11, 2024

This organism is the cornerstone of a companys competitive advantage, necessitating careful and responsible nurturing and management. This article proposes a methodology for organizations to implement a modern data management function that can be tailored to meet their unique needs.

Management 417

Management Advantage Advantage Technology 417

CIO

JANUARY 30, 2025

In 2025, data management is no longer a backend operation. As enterprises scale their digital transformation journeys, they face the dual challenge of managing vast, complex datasets while maintaining agility and security. This article dives into five key data management trends that are set to define 2025.

Security 424

Security Security Management Finance 424

CIO

APRIL 29, 2025

Moreover, the CIOs identity has to be an authentic and managed narrative. We need to up our vendor management game. In fact, it should be part of the authentic and managed narrative of their identity. This is not an exercise in self-advertising, or in positioning yourself as an all-knowing technology messiah.

Management 441

Management IT Sports Gaming 441

CIO

MAY 19, 2025

Other common mistakes Russo advises CIOs to avoid include shortchanging their change management plans, underestimating the importance of data cleansing, and failing to establish a phased rollout or rollback plan. Still, according to Horvath, professional change management tends to be used too rarely and too late.

Management 426

Management Pharmaceutical Innovation Technology 426

CIO

MAY 20, 2025

Supply chain management (SCM) is a critical focus for companies that sell products, services, hardware, and software. Optimizing the supply chain with AI AI is quickly being implemented across industries with the goal to improve efficiency and productivity, and supply chain management is no exception. was released in 2017 by the ASCM.

Management 392

Management Security Security Knowledge 392

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

OCTOBER 30, 2024

This requires greater flexibility in systems to better manage data storage and ensure quality is maintained as data is fed into new AI models. A data mesh is a set of best practices for managing data in a decentralized organization, allowing for easy sharing of data products and a self-service approach to data management.

Banking 524

Banking Security Security Data Analysis 524

CIO

NOVEMBER 28, 2024

Courage and the ability to manage risk In the past, implementing bold technological ideas required substantial financial investment. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. Gen AI isn’t a simple plug-and-play solution.

IT 488

IT Business Environment Innovation Intelligence 488

CIO

MARCH 25, 2025

Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Another concern is if regulations force holistic model retraining, forcing CIOs to switch to alternatives to remain compliant.

Business 525

Business Security Security Banking 525

CIO

JANUARY 13, 2025

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. They achieved these results through a culture that embraces change and a strong digital foundation, he says.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

DECEMBER 2, 2024

So it’s essential to show the ROI to your business from the management of these costs. Instead, show how leading companies manage it strategically. Most importantly, position technical debt management not as a cost center, but as an investment in business agility and competitive advantage. Double down on automation through AI.

Innovation 513

Innovation Advantage Advantage Competitive 513

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. But along with siloed data and compliance concerns , poor data quality is holding back enterprise AI projects.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

NOVEMBER 14, 2024

IT service management giant ServiceNow has also added AI agents to its Now Platform. Agentic AI will integrate smoothly with ERP, CRM, and business intelligence systems to automate workflows, manage data analysis, and generate valuable reports, says Rodrigo Madanes, global innovation AI officer at EY, a consulting and tax services provider.

Business 520

Business Business Intelligence Entertainment Knowledge 520

CIO

OCTOBER 23, 2024

Governance and human challenges further complicate AI rollouts Another formidable challenge is the governance and data management complexity brought on by the decentralization of AI capabilities. And the middle contains the trust, risk, and security management (TRiSM) technologies that make it all safe.”

Gaming 529

Gaming Technology Technology Research 529

CIO

JANUARY 7, 2025

Transformational CIOs continuously invest in their operating model by developing product management, design thinking, agile, DevOps, change management, and data-driven practices. CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows.

Intellectual Property 538

Intellectual Property Education Innovation Security 538

CIO

DECEMBER 5, 2024

Yet, the true value of these initiatives is in their potential to revolutionize how data is managed and utilized across the enterprise. Why data distilleries are a game-changer: Insights from the insurance industry Traditionally, managing data in sectors like insurance relied on fragmented systems and manual processes.

Knowledge 397

Knowledge Analysis Business Intelligence Gaming 397

CIO

JUNE 13, 2025

Aside from parking occupancy optimization and traffic flow management, Queue Hub aids in the management of mobile lounges at Dulles to help passengers make their connecting flights on time, which was previously a manual process. “It It doesn’t replace our work but really helps us to transform how we respond to bottlenecks.”

Travel 423

Travel Airline Algorithm Predictive Analytics 423

CIO

OCTOBER 23, 2024

But more than anything, the data platform is putting decision-making tools in the hands of our business so people can better manage their operations. How would you categorize the change management that needed to happen to build a new enterprise data platform? We thought about change in two ways.

KPI 448

KPI Travel Analysis Data Analysis 448

CIO

DECEMBER 12, 2024

The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Organizations ready for AI should be able to automate some of the data management work, he says. When he talks to other IT leaders, they all are struggling with pressure to adopt AI , Armstrong says.

IT 504

IT Algorithm Education Capital 504

CIO

MARCH 26, 2025

Further Gartner research conducted recently of data management leaders suggests that most organizations arent there yet. Two thirds of the organizations included in the study of over 1,200 either dont have the right data management practices for AI or are unsure if they do.

Intellectual Property 484

Intellectual Property Knowledge Win Technology 484

CIO

NOVEMBER 18, 2024

Data silos, lack of standardization, and uncertainty over compliance with privacy regulations can limit accessibility and compromise data quality, but modern data management can overcome those challenges. Some of the key applications of modern data management are to assess quality, identify gaps, and organize data for AI model building.

Business 418

Business Predictive Analytics Algorithm Data Analysis 418

CIO

MAY 22, 2025

While other open protocols may still emerge, standardization efforts will likely increase AI adoption rates, Evans says, especially when they facilitate connection to models and agents from multiple vendors a key issue for the AI agent management challenge IT leaders will soon face. It also helps them to avoid vendor lock-in, he adds.

Advantage 493

Advantage Advantage Technology Technology 493

CIO

JANUARY 6, 2025

A PMOs real job, at any level in the organization, is to accelerate strategy delivery in a way that maximizes ROI, not just manage tasks and timelines. The Project Management Institute (PMI) recently confirmed what executives have been saying all along: project success is about more than on time, on scope, and on budget.

Management 417

Management Business IT Learning 417

CIO

NOVEMBER 27, 2024

People : To implement a successful Operational AI strategy, an organization needs a dedicated ML platform team to manage the tools and processes required to operationalize AI models. Adopting Operational AI Organizations looking to adopt Operational AI must consider three core implementation pillars: people, process, and technology.

Intellectual Property 482

Intellectual Property Startups Algorithm Learning 482

CIO

JANUARY 14, 2025

Not all organizations are there yet, though: Data governance research from Lumenalta , which delivers custom digital solutions, found that only 33% of organizations have implemented proactive risk management strategies for AI governance. Am I engaging with the business to answer questions?

Intellectual Property 529

Intellectual Property KPI Security Security 529

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432

IT Innovation Globalization Advantage 432

CIO

MARCH 19, 2025

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 538

Business Technology Technology Globalization 538

CIO

MAY 27, 2025

My top priority is digital transformation across the organization, with the goal of better managing operating functions through simplified and unified management systems, he says. Transformation is also front and center for Dennis Hodges, CIO of Inteva Products , a global automotive supplier of engineered components and systems.

IT 424

IT Security Security Intelligence 424

CIO

OCTOBER 22, 2024

Gartner’s top predictions for 2025 are as follows: Through 2026, 20% of organizations will use AI to flatten their organizational structure, eliminating more than half of current middle management positions. By 2029, 10% of global boards will use AI guidance to challenge executive decisions that are material to their business.

Security 508

Security Security Capital Intelligence 508