2022

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IT leaders face reality check on hybrid productivity

CIO

CIO Ted Ross believes the honeymoon is over for breakneck productivity when it comes to hybrid work, and he’s not the only one. Tech employees at the City of Los Angeles IT agency who were forced to work remotely in the early pandemic days were very efficient, Ross says. “Fully into the pandemic we had a 34% increase in project delivery,” he adds. But since then, productivity and innovation have waned, in part because of fading relationships between once in-person teams, along with a slew of new

IT 909
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5 Current Trends in Big Data for 2022 and Beyond

Smart Data Collective

The world of big data is constantly changing and evolving, and 2021 is no different. As we look ahead to 2022, there are four key trends that organizations should be aware of when it comes to big data: cloud computing, artificial intelligence, automated streaming analytics, and edge computing. Each of these trends will continue to shape the way companies use data in the coming years.

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Using NFTs to build awareness for your brand in 7 different ways

mention

If you’re a social media marketer, you know that one of the key ways to build awareness for your brand is to create engaging and compelling content. But what if you could take things one step further and actually use new technologies to help you promote your brand? Blockchain technology is changing the world, and one of its most interesting applications is in the use of non-fungible tokens, or NFTs.

Gaming 350
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How Much Data Can You Load Into Power BI?

Chris Webb BI

Power BI can handle large data volumes, but just how much data can you load into Power BI? Can Power BI handle big data? How big is “big” anyway? These are questions you may have when you’re starting out on a new Power BI project and the answers can be hard to find. Indeed the answer in most cases is “it depends”, which isn’t very helpful.

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Can Businesses Meet Increasing Consumer Expectations?

According to 3BL and TriplePundit’s Consumer Insights & Sustainability Benchmark two-thirds of U.S. adults actively seek and follow sustainability issues. This leaves room for businesses to fill in the gaps currently seen between consumer expectations and corporate ESG communication. This research reveals what issues consumers care about and how businesses can tailor their communications to different segments of consumers.

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Responsible AI Is an Enterprise Imperative

Dataversity

AI models have been proven to enhance critical processes that influence bottom lines, from predicting and preventing churn to detecting instances of fraud. But AI has also made headlines for producing harmful business and societal results, such as discriminating against individuals based on race or gender.

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Data Lake vs. Data Warehouse: What’s the Difference?

IT Business Edge

Data lakes and data warehouses are two of the most popular forms of data storage and processing platforms, both of which can be employed to improve a business’s use of information. However, these tools are designed to accomplish different tasks, so their functions are not exactly the same. We’ll go over those differences here, so you have a clear idea of what each one entails and choose which would suit your business needs.

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How can smart #infopros make more sustainable vendor choices? 

Vable

A genuine commitment to sustainability is critical for organisations to remain relevant and competitive in this changing world. Much like digital transformation, driving sustainability requires organisations to transform their business from within. Organisations require individuals to take the lead and as we saw at BIALL 2022 , library and information professionals are not only at the forefront of legal tech implementations but are positioning themselves as sustainability experts.

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20 Advanced Link Building Tips To Boost Your Rankings

SpyFu

Are you still relying on old-school link building strategies to improve your rankings ? If so, chances are you’re not seeing much success. This guide will show you 20 strategies to gain more high-quality backlinks and brand mentions from various channels and relevant sites. Tactics like guest blogging, blog commenting, forum discussions, Quora answers, and promoting content on social media still work to a degree.

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Customer experience: 10 tips for a successful CX strategy

CIO

Once relegated to the back office, CIOs are now key customer-facing leaders charged with delivering great customer experiences. According to our State of the CIO 2022 survey, 57% of responding IT leaders say improving customer experience (CX) is a top goal, while 81% are implementing new technologies to support customer interactions. Research also indicates that many organizations are struggling to reach their CX objectives, as they face challenges in bringing together the required skills, tools

Research 909
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The B2B Sales Leader's Guide for Any Economic Environment

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

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IT’s ‘war for talent’ is a losing battle

CIO

It has been almost 25 years since McKinsey & Co. introduced the term “talent war” to the world. For almost a quarter of a century CIOs have been locked in a Sisyphean battle to attract and retain the IT talent necessary to create competitive advantage. Every year, “talent” is one of the top challenges facing IT organizations. Every year, lack of critical IT skills is blamed for failure to deliver the full promise of IT investments.

Capital 909
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7 enterprise data strategy trends

CIO

Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. As with just about everything in IT, a data strategy must evolve over time to keep pace with evolving technologies, customers, markets, business needs and practices, regulations, and a virtually endless number of other priorities.

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Human and AI Partnerships Are Integral to the Future of Customer Experience

CIO

The age-old debate on technology versus human capability remains inconclusive. But in this time of artificial intelligence (AI), analytics, and cloud, we’re seeing more opportunities to think of how humans and machines can come together as a team, rather than acting against each other. From diagnosing diseases and delivering effortless customer experiences to understanding human preferences and providing new customer insights, the human and AI partnership is evolving — and more in sync than ever

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Leaning into Retail’s Challenges with Digital Transformation

CIO

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year. That may sound like retail leaders are all in , ready to use new technology tools to extract maximum value out of their operations; ready to embrace change and grab the future by the horns.

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How to Measure the ROI of IT Operations

IT is viewed as a cost center by organizations. In troubling economic times, this puts intense pressure on IT to demonstrate value for IT investments. Register for this webinar to learn how to quantify the intrinsic benefits of IT using analytics.

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PepsiCo transforms for the digital era

CIO

For any IT leader new to an organization, gaining employee trust is paramount — especially when, like PepsiCo’s Athina Kanioura, you’ve been brought in to transform the way work gets done. Kanioura, who was hired away from Accenture two years ago to serve as the food and beverage multinational’s first chief strategy and transformation officer, says earning employee trust was one of her greatest challenges in those early months.

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10 future trends for working with business leaders

CIO

More than ever, CIOs are expected to work with other parts of their business to help create value through the use of digital technologies — but the business world is volatile, making long-term planning a challenge. As part of the IDC FutureScape program, IDC Group VP Tony Olvet and research director Craig Powers offer 10 predictions for what will make a digital business strategy successful, and what challenges CIOs and other business leaders worldwide will face in 2023 and beyond.

Business 909
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How to launch—and scale—a successful AI pilot project

CIO

At the US Patent & Trademark Office in Alexandria, Virginia, artificial intelligence (AI) projects are expediting the patent classification process, helping detect fraud, and expanding examiners’ searches for similar patents, enabling them to search through more documents in the same amount of time. And every project started with a pilot project.

Business 909
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Leveraging Content Management Software to Facilitate a Cloud-First Approach

CIO

By Milan Shetti, CEO Rocket Software In today’s fast-paced digital business world, organizations have become highly adaptive and agile to keep up with the ever-evolving demands of consumers and the market. This has pushed many organizations to accelerate their digital transformation efforts in order to remain competitive and better serve their constituents — and there is no sign of slowing down.

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A Practical Guide to Business Intelligence Governance

Speaker: Marius Moscovici, CEO Metric Insights & Mike Smitheman, VP Metric Insights

While the proper governance of data is clearly critical to the success of any business intelligence organization, focusing on data governance alone is a huge mistake. Organizations continually fail to generate ROI on their governance initiatives because they are too narrow in scope. To be effective, Business Intelligence (BI) governance must cover both data and visualizations.

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The State of Artificial Intelligence at the Manufacturing Edge

CIO

As the chief engineer and head of the department for digital transformation of manufacturing technologies at the Laboratory for Machine Tools and Production Engineering (WZL) within RWTH Aachen University, I’ve seen a lot of technological advancements in the manufacturing industry over my tenure. I hope to help other manufacturers struggling with the complexities of AI in manufacturing by summarizing my findings and sharing some key themes.

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Cloud spending forecast to grow despite faltering global economy

CIO

Even as enterprises attempt to tackle economic headwinds with budget cutbacks, a research report from market research firm Gartner showed that end-user public cloud spending is expected to grow in 2023. The report, which covers categories such as infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (SaaS) among other cloud services, showed that public cloud spending is slated to reach a total of $591.80 billion in 2023, a 20.7% increase from $490.30 billion

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What transformational leaders too often overlook

CIO

High-performing CIOs know that digital mastery depends on a strong foundation of rock-solid infrastructure, information security, enterprise data management, and sound IT governance. But for all the emphasis on cutting-edge technology for business transformation, IT infrastructure too often gets short shrift. Infrastructure, what happens behind the IT screen, and related support activities remains poorly understood, underappreciated, and mismanaged in 89% of enterprises today, according to a rec

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JetBlue optimizes data operations with shift to the cloud

CIO

The air travel industry has dealt with significant change and uncertainty in the wake of the COVID-19 pandemic. In 2020, JetBlue Airways decided its competitive advantage depended on IT — in particular, on transforming its data stack to consolidate data operations, operationalize customer feedback, reduce downstream effects of weather and delays, and ensure aircraft safety.

Airline 908
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What Consumers Are Saying About ESG – And What That Means for Your Business

A growing body of evidence shows that environmental, social and governance (ESG) initiatives are important to business growth. And it all relies on a simple fact: ESG issues matter to consumers. Consumers see businesses as crucial change agents and are willing to take their business to the competition if their current brand comes up short on ESG. In pursuit of identifying where such trends are today, 3BL Media and TriplePundit partnered with the research technology firm Glow to survey 3,648 U.S.

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5 top ERP trends for 2022 — and their implications for IT leaders

CIO

It wouldn’t be far-fetched to call ERP (enterprise resource planning) the brain of an organization’s IT infrastructure. After all, an ERP system streamlines, standardizes, and integrates a wide range of vital business processes across diverse business functions. Implementing an ERP solution ranks among the most capex-intensive projects any IT leader will undertake.

IT 909
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The data flywheel: A better way to think about your data strategy

CIO

This article was co-authored by Duke Dyksterhouse , an Associate at Metis Strategy. Data & Analytics is delivering on its promise. Every day, it helps countless organizations do everything from measure their ESG impact to create new streams of revenue, and consequently, companies without strong data cultures or concrete plans to build one are feeling the pressure.

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The CIO as chief integration (and influence) officer

CIO

IT leaders hold a powerful position at Owens Corning. CIO Steve Zerby not only has a seat at the table, but he’s driving business strategy at the manufacturing company thanks to his panoptic view of the centralized yet global organization. He’s able to spot synergies in supply chain processes that could create efficiencies, and connect leaders in high-performing geographies with lower-performing regions that could benefit from their perspective — even if they’re not in the same business division

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What are decision support systems? Sifting data for better business decisions

CIO

Decision support systems definition A decision support system (DSS) is an interactive information system that analyzes large volumes of data for informing business decisions. A DSS supports the management, operations, and planning levels of an organization in making better decisions by assessing the significance of uncertainties and the tradeoffs involved in making one decision over another.

Business 903
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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.