2023

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Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

CIO

Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas. Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infr

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10 Best Lead Generation Tools in 2023

mention

Are you struggling to generate leads for your B2B business? According to a recent study, only 17% of marketers believe they are generating enough leads for their sales teams. With the fierce competition in the market, it’s no surprise that many businesses struggle to generate a steady stream of qualified leads. But fear not! Lead generation tools can be a game-changer for your B2B sales strategy.

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How Smart Buildings Use Data to Help Businesses Cut Costs

Smart Data Collective

There are many ways businesses are using big data to make better decisions and operate more efficiently Organizations can use big data to optimize expenses and reduce costs. A modern data infrastructure can help get more value from data by accelerating decision making, simplifying operations, and powering analytics. One of the many ways big data is helping companies operate more cost-effectively is through the construction of smart buildings.

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Power Query Templates In Excel And Fabric

Chris Webb BI

Earlier this year a new feature was added to Power Query in Excel and Dataflows that very few people noticed: the abilty to export all the queries in the Power Query Editor to a template file. The reason few people noticed it was that, when the feature released, the only place you could import a template file was in a Power Platform dataflow. The documentation for exporting from Excel and importing to a Power Platform dataflow is very detailed and can be found here: [link] With the release of Fa

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Happy Birthday to the ChatGPT Demo!

Domo

Happy birthday to the initial release of ChatGPT. November 30, 2022 was a day where a lot of people stopped their work to play with a Large Language Model (LLM) developed by OpenAI. The launch of ChatGPT sent a tidal wave through the tech community. Other LLMs were quickly released by competitors such as Bard from Google and LLaMA from Meta. This month, we took a look at the timeline of ChatGPT over the past year with a focus on ChatGPT and its competitors.

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7 ways diversity and inclusion help teams perform better

CIO

Diversity, equity, and inclusion have become important social issues. In the wake of the George Floyd and Breonna Taylor murders of 2020, companies made massive, highly publicized efforts to correct for systemic bias and improve the mix of race, gender, and lived experiences in the workplace. According to a recent study from Pew Research, most employed adults in the US think this is a good thing.

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7 sins of digital transformation

CIO

As CIOs prepare for the next wave of digital transformation, they must demonstrate shorter-term business impacts from technology investments and achieve larger innovation goals that evolve the organization’s business model. But perhaps more importantly, they must learn from their previous big digital wins — and avoid repeating all-too-frequent mistakes that cause transformations to fail or lag behind expectations.

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The 4 most overhyped technologies in IT

CIO

Most CIOs and IT staffers remain, at heart, technologists, with many proclaiming their interest in shiny new tech toys. They may publicly preach “No technology for technology’s sake,” but they still frequently share their fascination with the latest tech gadgets. They’re not the only ones enthralled by tech. With technology and tech news now both pervasive and mainstream, many outside of IT — from veteran board members to college-age interns — are equally enthusiastic about bleeding-edge technol

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11 most in-demand gen AI jobs companies are hiring for

CIO

Generative AI is quickly changing the landscape of the business world, with rapid adoption rates across nearly every industry. Businesses are turning to gen AI to streamline business processes, develop proprietary AI technology, and reduce manual efforts in order to free up employees to take on more intensive tasks. A recent survey of senior IT professionals from Foundry found that 57% of IT organizations have identified several areas for gen AI use cases, 25% have started pilot programs, and 41

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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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7 cloud market trends and how they will impact IT

CIO

The cloud market has been a picture of maturity of late. The pecking order for cloud infrastructure has been relatively stable, with AWS at around 33% market share, Microsoft Azure second at 22%, and Google Cloud a distant third at 11%. (IBM, Oracle, and Salesforce are in the 2-3% range.) Revenue growth remains solid across the industry, but slowing somewhat, with none of the Big 3 outperforming the others enough to materially alter the balance of power.

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3 key digital transformation priorities for 2024

CIO

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows. This year’s technology darling and other machine learning investments have already impacted digital transformation strategies in 2023 , and boards will expect CIOs

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9 tips for achieving IT service delivery excellence

CIO

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data.

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10 most in-demand generative AI skills

CIO

If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams. Analyzing the hiring behaviors of companies on its platform, freelance work marketplace Upwork has AI to be the fastest growing category for 2023, noting that posts for generative AI jobs increased more

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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CIOs in financial services embrace gen AI — but with caution

CIO

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. So business technology leaders in financial services are carefully navigating a path toward AI.

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10 cloud strategy questions every IT leader must answer

CIO

It’s no longer a question of whether organizations are moving to the cloud but rather how well it’s going. Cloud isn’t that shiny new object in the distance, full of possibility. It’s come down to earth — sometimes with an unexpected thud onto the wrong side of a company’s balance sheet. “There are so many people who bought into cloud without thinking through the real reasons why they were doing this and what they wanted to accomplish,” says David Mitchell Smith, distinguished vice president and

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8 big IT failures of 2023

CIO

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023.

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How Value Stream Management is fueling success at Boeing, Tyson, and Verizon

CIO

In today’s digitally transforming world, time is of the essence. Whether you’re looking to deliver a new product release, fix an issue, or enhance a service, the longer you make customers wait, the worse for your business. As you seek to boost agility and speed your organization’s digital transformation, there are some proven principles you can apply.

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Long-term success is generally the result of leaders who make a committed effort to connect directly with their teams, rather than simply issuing memos, edicts, and other top-down commands. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG.

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What Oracle’s cloud expansion means for businesses in the Middle East

CIO

To meet the rapidly growing demand for its cloud services, Oracle has announced plans to open a third public cloud region in Saudi Arabia. Located in Riyadh, the new cloud region will be part of a planned $1.5 billion USD investment from Oracle to expand cloud infrastructure capabilities in the Kingdom. The new region in Riyadh will join Oracle’s existing cloud region in Jeddah and a planned Oracle cloud region in the new city of NEOM.

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CarMax drives business value with GPT-3.5

CIO

Generative AI such as ChatGPT has of late captured the imagination of business leaders across industries. While enterprise IT orgs by and large are taking a measured approach , some early movers are showing impressive results. CarMax’s IT team, for one, has been working with Microsoft and OpenAI to leverage GPT-3.x for business value even before ChatGPT became a household name.

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12 most popular AI use cases in the enterprise today

CIO

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand. To gain a better understanding of how companies are putting AI to practical use, consultancy Deloitte surveyed 2,620 global business leaders, across 13 countries, as par

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A Practical Guide to Business Intelligence Governance

Speaker: Marius Moscovici, CEO Metric Insights & Mike Smitheman, VP Metric Insights

While the proper governance of data is clearly critical to the success of any business intelligence organization, focusing on data governance alone is a huge mistake. Organizations continually fail to generate ROI on their governance initiatives because they are too narrow in scope. To be effective, Business Intelligence (BI) governance must cover both data and visualizations.

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10 ways to accelerate digital transformation

CIO

The pandemic-era push to quickly boost digital touchpoints and services proved that transformation can happen fast. That has left a lasting legacy: Even as the pandemic recedes, enterprise executives continue to expect CIOs and their IT departments to deliver transformative capabilities at a rapid-fire pace. If you think you’re keeping up, think again: One recent study from research firm Gartner found that the majority of CEOs (59%) say digital initiatives take too long and 52% take too long to

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Women in tech statistics: The hard truths of an uphill battle

CIO

Diversity is critical to IT performance. Diverse teams perform better, hire better talent, have more engaged members, and retain workers better than those that do not focus on diversity and inclusion, according to a 2020 report from McKinsey. Despite this, women remain widely underrepresented in IT roles. And the numbers back up this assertion, often in stark ways.

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5 hot IT budget investments — and 2 going cold

CIO

The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023. At the same time, they are defunding technologies that no longer contribute to business strategy or growth. It’s not a stretch to say that across the board, CIOs are continuing to invest in some form of AI. Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year.

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Want AI? Here’s how to get your data and infrastructure AI-ready

CIO

Artificial intelligence (AI) is reshaping our world. In business, this puts CIOs in one of the most pivotal organizational roles today. CIOs are responsible for much more than IT infrastructure; they must drive the adoption of innovative technology and partner closely with their data scientists and engineers to make AI a reality–all while keeping costs down and being cyber-resilient.

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What Regulations Will Impact Sustainability Comms in 2024?

Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

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Beyond DevSecOps: Why fintech companies need to consider DevSecRegOps

CIO

It’s no secret that banks and fintech companies must meet compliance and regulatory standards that are much stricter than what traditional tech companies are forced to comply with. The question becomes: How do you meet strict regulatory and compliance standards while keeping up with the rapid pace of innovation in technology? As the vice president of enterprise architecture and technology strategy at Discover Financial Services, I think about this question often as we work to design our tech sta

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10 digital transformation roadblocks — and 5 tips for overcoming them

CIO

In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. But the hard truth is that many digital initiatives fail to deliver results. Transformation efforts can be derailed for any number of reasons, but there are several common themes as to why digital initiatives fall short — and most revolve around leadership.

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Addressing the insecurity of verified identities

CIO

Cybersecurity has been identity-centric since the first username and password appeared. During the infancy of personal computers, user identification was considerably simpler. At that time, workplace technology was physically confined to an office and the business network (if one existed). The only people with access were employees and maybe office cleaning staff.

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