CIO
DECEMBER 14, 2023
Manufacturing has been a longstanding pillar of progress for humankind. From the Industrial Revolution over 200 years ago to today, manufacturing has had a profound impact on our lives, made possible by its unrelenting innovation. Now, manufacturing is facing one of the most exciting, unmatched, and daunting transformations in its history due to artificial intelligence (AI) and generative AI (GenAI).
mention
JUNE 14, 2023
In 2023, almost 5 billion people will have used social media. With an increasing number of users and social media content, businesses are struggling to cut through the noise. A lot of them miss valuable conversations with customers actively looking to buy their products. Or worst, ignore negative comments about their products on social media. Remaining indifferent to social mentions about your brand, comment sentiment and missing on analyzing emerging trends related to your industry leads only o
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Domo
NOVEMBER 30, 2023
Happy birthday to the initial release of ChatGPT. November 30, 2022 was a day where a lot of people stopped their work to play with a Large Language Model (LLM) developed by OpenAI. The launch of ChatGPT sent a tidal wave through the tech community. Other LLMs were quickly released by competitors such as Bard from Google and LLaMA from Meta. This month, we took a look at the timeline of ChatGPT over the past year with a focus on ChatGPT and its competitors.
CIO
NOVEMBER 14, 2023
It’s no longer a question of whether organizations are moving to the cloud but rather how well it’s going. Cloud isn’t that shiny new object in the distance, full of possibility. It’s come down to earth — sometimes with an unexpected thud onto the wrong side of a company’s balance sheet. “There are so many people who bought into cloud without thinking through the real reasons why they were doing this and what they wanted to accomplish,” says David Mitchell Smith, distinguished vice president and
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Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.
CIO
DECEMBER 19, 2023
The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows. This year’s technology darling and other machine learning investments have already impacted digital transformation strategies in 2023 , and boards will expect CIOs
CIO
OCTOBER 24, 2023
As CIOs prepare for the next wave of digital transformation, they must demonstrate shorter-term business impacts from technology investments and achieve larger innovation goals that evolve the organization’s business model. But perhaps more importantly, they must learn from their previous big digital wins — and avoid repeating all-too-frequent mistakes that cause transformations to fail or lag behind expectations.
Competitive Intelligence Brief brings together the best content for intelligence professionals from the widest variety of industry thought leaders.
CIO
DECEMBER 27, 2023
Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. So business technology leaders in financial services are carefully navigating a path toward AI.
CIO
OCTOBER 31, 2023
It’s no secret that banks and fintech companies must meet compliance and regulatory standards that are much stricter than what traditional tech companies are forced to comply with. The question becomes: How do you meet strict regulatory and compliance standards while keeping up with the rapid pace of innovation in technology? As the vice president of enterprise architecture and technology strategy at Discover Financial Services, I think about this question often as we work to design our tech sta
CIO
OCTOBER 17, 2023
The cloud market has been a picture of maturity of late. The pecking order for cloud infrastructure has been relatively stable, with AWS at around 33% market share, Microsoft Azure second at 22%, and Google Cloud a distant third at 11%. (IBM, Oracle, and Salesforce are in the 2-3% range.) Revenue growth remains solid across the industry, but slowing somewhat, with none of the Big 3 outperforming the others enough to materially alter the balance of power.
CIO
NOVEMBER 13, 2023
In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. But the hard truth is that many digital initiatives fail to deliver results. Transformation efforts can be derailed for any number of reasons, but there are several common themes as to why digital initiatives fall short — and most revolve around leadership.
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Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.
CIO
NOVEMBER 5, 2023
Digital transformation is expected to be the top strategic priority for businesses of all sizes and industries, yet organisations find the transformation journey challenging due to digital skill gap, tight budget, or technology resource shortages. Amidst these challenges, organisations turn to low-code to remain competitive and agile. Taking the programmer out of software development, low-code provides tools that enable people with minimal training and coding skills to create and adapt applicati
CIO
OCTOBER 24, 2023
Diversity, equity, and inclusion have become important social issues. In the wake of the George Floyd and Breonna Taylor murders of 2020, companies made massive, highly publicized efforts to correct for systemic bias and improve the mix of race, gender, and lived experiences in the workplace. According to a recent study from Pew Research, most employed adults in the US think this is a good thing.
CIO
OCTOBER 25, 2023
On October 20, 2023, Okta Security identified adversarial activity that used a stolen credential to gain access to the company’s support case management system. Once inside the system, the hacker gained access to files uploaded by Okta customers using valid session tokens from recent support cases. As a result of using the extracted tokens from the Okta support system and support cases, the threat actor subsequently gained complete access to many of their customers’ systems.
CIO
OCTOBER 16, 2023
When a new wave of technology innovation seems to be breaking over the horizon, the fear of missing out — FOMO — can drive hasty decisions on new IT investments. Recent, rapid advances in artificial intelligence (AI) may represent one of the biggest FOMO moments ever , so, it’s critical that decision-makers get out in front of the wave and figure out how to implement Trustworthy AI.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
CIO
SEPTEMBER 26, 2023
Oracle has partnered with telecommunications service provider Telmex-Triara to open a second region in Mexico in an effort to keep expanding its data center footprint as it eyes more revenue from AI and generative AI-based workloads. Earlier this month, the company said it expects cloud revenue to grow 29% to 31% in the second quarter of 2024, driven by high demand for AI and generative A I workloads from enterprises.
CIO
SEPTEMBER 19, 2023
Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas. Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infr
CIO
OCTOBER 13, 2023
Generative AI is quickly changing the landscape of the business world, with rapid adoption rates across nearly every industry. Businesses are turning to gen AI to streamline business processes, develop proprietary AI technology, and reduce manual efforts in order to free up employees to take on more intensive tasks. A recent survey of senior IT professionals from Foundry found that 57% of IT organizations have identified several areas for gen AI use cases, 25% have started pilot programs, and 41
CIO
OCTOBER 30, 2023
Artificial intelligence (AI) is reshaping our world. In business, this puts CIOs in one of the most pivotal organizational roles today. CIOs are responsible for much more than IT infrastructure; they must drive the adoption of innovative technology and partner closely with their data scientists and engineers to make AI a reality–all while keeping costs down and being cyber-resilient.
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ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu
CIO
AUGUST 21, 2023
Most CIOs and IT staffers remain, at heart, technologists, with many proclaiming their interest in shiny new tech toys. They may publicly preach “No technology for technology’s sake,” but they still frequently share their fascination with the latest tech gadgets. They’re not the only ones enthralled by tech. With technology and tech news now both pervasive and mainstream, many outside of IT — from veteran board members to college-age interns — are equally enthusiastic about bleeding-edge technol
CIO
DECEMBER 29, 2023
With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says.
CIO
OCTOBER 20, 2023
Cybersecurity has been identity-centric since the first username and password appeared. During the infancy of personal computers, user identification was considerably simpler. At that time, workplace technology was physically confined to an office and the business network (if one existed). The only people with access were employees and maybe office cleaning staff.
CIO
OCTOBER 10, 2023
Winning IT organizations aren’t built in a day. Long-term success is generally the result of leaders who make a committed effort to connect directly with their teams, rather than simply issuing memos, edicts, and other top-down commands. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG.
Speaker: Marius Moscovici, CEO Metric Insights & Mike Smitheman, VP Metric Insights
While the proper governance of data is clearly critical to the success of any business intelligence organization, focusing on data governance alone is a huge mistake. Organizations continually fail to generate ROI on their governance initiatives because they are too narrow in scope. To be effective, Business Intelligence (BI) governance must cover both data and visualizations.
CIO
NOVEMBER 2, 2023
As an infrastructure and security practitioner with nearly 30 years of experience, I’ve witnessed periods of rapid change in the technology landscape. However, I have seen a lot of things stay practically the same. Historically, our jobs as infrastructure and security professionals have involved installing the “plumbing” that ensures organizations remain connected through traditional networking and security practices.
CIO
OCTOBER 17, 2023
We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” But what exactly does that mean? Zero trust has come a long way. No longer a nebulous, aspirational term equated with the concept “never trust, already verify,” zero trust has evolved into a solid technology framework that enables proactive defense and digital transformation as organizations embrace the cloud and hybrid work models.
CIO
OCTOBER 27, 2023
AWS posted a stable 12% revenue growth in the third quarter of 2023 buoyed by demand for generative AI-led services, despite customers trying to optimize their cloud spending. For the last few sequential quarters, revenue growth for AWS has been on a constant decline. The 12% growth in the September quarter is a sign of stability for AWS since it also posted 12% growth in the previous sequential quarter.
CIO
OCTOBER 26, 2023
You don’t have to look further than recent headlines to know generative AI has garnered outsized attention in 2023. And for good reason. GenAI has been estimated to increase skilled worker performance by up to 40% with the potential to add trillions of dollars in value to the global economy. This is because GenAI brings accessibility to tasks that once required specialized skillsets—like coding or graphics—to more workers than ever thought possible.
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Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission
CIO
DECEMBER 19, 2023
Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data.
CIO
SEPTEMBER 29, 2023
If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams. Analyzing the hiring behaviors of companies on its platform, freelance work marketplace Upwork has AI to be the fastest growing category for 2023, noting that posts for generative AI jobs increased more
CIO
OCTOBER 30, 2023
Like so many IT leaders, Richard Wiedenbeck wears multiple hats. Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chief technology officer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt. In his chief transformation officer (CTO) capacity, the current mission is to spearhead an enterprise transformation effort that takes aim at operational efficiency.
CIO
DECEMBER 26, 2023
IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023.
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Temperatures are rising (and not just metaphorically) as key stakeholders anxiously anticipate the outcomes of COP28. While companies reconsider their 2024 environmental sustainability strategies, there is another aspect of ESG that deserves exploring, the social sector. In the latest edition of "Navigating ESG Comms Through the Cosmos - Sagittarius Edition", 3BL hones in on this sign’s bold quality of asking questions others are burning to know the answers to.
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