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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 596
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3 Ways Your Enterprise Commerce Platform Can Make You More Money

CIO

Too many enterprise businesses have been held back by their commerce technology. Shopify stands out as a leader in enterprise commerce platforms, recognized by Gartner Magic Quadrant and IDC’s MarketScape. It’s time to put an end to that era. Modern enterprises require a cost-effective, high-converting platform to outpace competitors.

Commerce 463
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 793
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 541
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How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

While retailers see the opportunity to pounce on this new trend, the hurdles they face are immense: Connecting social commerce touchpoints like TikTok and Instagram, as well as built-in chat, video and voice functions, to commerce experiences is a must for seamless omnichannel experiences. E-commerce Services

Commerce 564
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Salesforce’s Marketing GPT and Commerce GPT to help build personalized services

CIO

Customer relationship management (CRM) software provider Salesforce has launched two new generative AI based offerings, dubbed Marketing GPT and Commerce GPT, to help enterprises build personalized services for their customers. Salesforce’s proprietary Einstein GPT and Data Cloud underpin the two new generative AI offerings.

Commerce 325
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CIO Leadership Live with Suzanne Pullman, Chief Information Officer at New Zealand Commerce Commission

CIO

Commerce Commission Chief Information Officer Suzanne Pullman on taking on the role of CIO just as NZ went into lockdown, why she favours servant leadership, and the challenge of getting more women to consider IT as a career. Watch this episode: Careers, CIO, CIO Leadership Live

Commerce 547