article thumbnail

Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 799
article thumbnail

CDO Deepak Sharma on banking IT success

CIO

As chief digital officer of Kotak Mahindra Bank, Deepak Sharma has been instrumental in driving the bank’s digital transformation, future-ready initiatives, and business model innovation strategies. As I was setting up the NRI banking and remittance platform in 2010, I started getting involved with technology.

Banking 584
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Banking on customer experience and security via technology-based innovation

CIO

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Security and privacy. Conducted by Quadrant Strategies for Iron Mountain.

Banking 615
article thumbnail

BNY Mellon banks on AI to improve master data

CIO

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 704
article thumbnail

Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 652
article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 486
article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 482