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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO

When Curt Garner became Chipotle’s first CIO in 2015, the only technology used for online restaurant ordering was, “believe it or not,” a fax machine, he says. Many restaurant chains, in contrast, are individually owned and operated as franchises. Seven years later, the Newport Beach, Calif.-based

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AI Can Help Restaurants Survive Challenges with Inflation and the Coming Recession

Smart Data Collective

Inflation and an impending recession are two huge challenges facing the restaurant industry today. Let’s take a look at how AI could help restaurants survive and even thrive in spite of these challenges. In either case, it’s going to be difficult for restaurants to maintain their profit margins. But AI can help.

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An Analysis of Marketing In the Restaurant POS Industry (2021)

Crayon

In recent years, point of sale ( POS) systems have become a key differentiator for restaurants across the globe. These systems allow restaurateurs to meet many practical needs such as growing profits, running more efficient and organized businesses, and improving bookkeeping.

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AI at the retail edge: What’s new, and what’s coming soon

CIO

What is supposed to be a quick meal on the go too often turns into a grim choice between eating something you didn’t order or parking and walking into the restaurant to stand in line to complain … and then wait for your order again. And these mistakes are costly, around $26 million annually for a national chain restaurant.

Retail 781
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Payment-processing outages at UK retailers raise reliability issues for cashless transactions

CIO

The problems at fast food restaurant McDonalds, supermarkets Tesco and Sainsbury’s, and bakery chain Greggs, highlight retailers’ increasing reliance on third-party payment systems and the technical issues hampering a global shift from cash to digital payments.

Retail 810
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Baldor’s first-ever CIO sets the transformation agenda

CIO

To cultivate its ambitious digital plans, the Bronx-based company, which prepares and delivers fresh food from “farm to table” of restaurants and caterers in New York City, Boston, Baltimore, and Washington, D.C., poached its first CIO. Parameswaran points to Freshgrass as an example.

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Meet KARL: the new container-based DaaS alternative to costly, traditional DVI platforms

CIO

IT architect Marco Simoncini was enjoying Friday evening supper in a restaurant in Rome with his colleague Piernunzio Pennisi when inspiration struck. He left the restaurant without paying,” says Pennisi. Simoncini began sketching out his vision on a napkin. Before long, he headed home.