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SAP launches collaborative AI agents, adds Knowledge Graph

CIO

Knowledge Graph SAP also unveiled SAP Knowledge Graph, a new solution that SAP’s Alam said “will unlock the full value of SAP data by connecting it with the rich business context captured in SAP applications.” “SAP If they balk…ask yourself ‘Why?’” Bickley has questions about this product too.

Knowledge 813
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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. What IT can do to train, educate, and share knowledge around GenAI How can IT organizations play an active part in educating users?

Knowledge 888
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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 764
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Oracle adds agentic AI to Fusion Cloud CX

CIO

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. The new service organization, Wartgow said, will be focused on designing flows, curating knowledge processes, and jumping in when automation fails.

Knowledge 874
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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Embark on a transformation journey into the heart of the data ecosystem! Delve into the diverse use cases where data analytics plays a pivotal role.

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14 in-demand cloud roles companies are hiring for

CIO

Skills: Skills for this role include knowledge of application architecture, automation, ITSM, governance, security, and leadership. Skills: Relevant skills for a DevOps engineer include automation, Linux, QA testing, security, containerization, and knowledge of programming languages such as Java and Ruby.

Knowledge 813
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10 generative AI certs and certificate programs to grow your skills

CIO

Certified Generative AI Specialist (CGAI) Offered through the Chartered Institute of Professional Certifications, the Certified Generative AI specialist (CGAI) certification is designed to teach you the in-depth knowledge and skills required to be successful working with generative AI.

Knowledge 861