CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. While sharing knowledge is important, CIOs should also turn to trusted AI partners, Perez advises.“Finding This pressure, and how fast AI is evolving, has many leaders racing to keep up.”

Learning 497

Learning Knowledge Innovation Education 497

CIO

FEBRUARY 20, 2025

These certifications are designed to validate you have the knowledge and understanding to undertake Six Sigma projects in your organization, with different levels of responsibility as you move up the levels. Earning Six Sigma certification demonstrates you have the ability to address and solve complex process problems.

Knowledge 355

Knowledge Finance Business Environment Analysis 355

CIO

JANUARY 14, 2025

These tools enable employees to develop applications and automate processes without extensive programming knowledge. Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills.

IT 467

IT Primary Research Knowledge Research 467

CIO

JANUARY 2, 2025

These models and features are grounded in broad knowledge from across the internet, rather than in specific domains and contexts, Schroeder adds. Much of the major publicized advancements in gen AI are coming from general-use models focused on individual use cases, not complex business uses, he says.

Startups 541

Startups Knowledge Technology Technology 541

CIO

DECEMBER 5, 2024

Incorporating custom knowledge graphs, enriched with domain expertise, further optimizes data consolidation. These tools empower users with sector-specific expertise to manage data without extensive programming knowledge. Features such as synthetic data creation can further enhance your data strategy.

Knowledge 397

Knowledge Analysis Business Intelligence Gaming 397

CIO

DECEMBER 20, 2024

Data architecture vs. data modeling According to Data Management Book of Knowledge (DMBOK 2) , data architecture defines the blueprint for managing data assets as aligning with organizational strategy to establish strategic data requirements and designs to meet those requirements. DAMA-DMBOK 2.

Management 459

Management KPI Analysis Knowledge 459

CIO

JANUARY 12, 2025

Vision 2030 aims to foster a knowledge-based economy and establish Saudi Arabia as a global leader in technology and innovation. The surge in AI and IoT-focused startups is directly aligned with the objectives of Saudi Vision 2030, a strategic framework designed to diversify the Kingdoms economy and reduce its reliance on oil revenues.

Startups 448

Startups Innovation Education Capital 448

CIO

NOVEMBER 11, 2024

Saudi Arabia’s AI ambitions are rooted in its Vision 2030 agenda, which outlines AI as a key pillar in the country’s transition to a knowledge-based economy. By prioritizing AI, the Kingdom hopes to cultivate new revenue streams outside of its traditional reliance on oil.

Globalization 482

Globalization Startups Education Innovation 482

CIO

APRIL 14, 2025

Perhaps it should be considered artificial knowledge, for the data and information it collects and the wisdom it lacks. Lets recognize there is a big difference between stupendous artificial knowledge and the true intelligence and wisdom that drives human judgment. But judgment day is coming for AI.

Knowledge 391

Knowledge Intelligence Intelligence Education 391

CIO

APRIL 24, 2025

It goes beyond question-and-answering and flexibly expands to include specific task execution, knowledge base search, and human intervention, processing tasks that previously took minutes or hours in seconds or minutes, he said.

Human Resources 397

Human Resources Finance Knowledge Technology 397

CIO

DECEMBER 12, 2024

You want to build up a set of knowledge, Armstrong says. If I had to give one piece of tactical advice, it would be like a slow burn, consistent investment and not productizing. Innovation often involves a lot of misfires, he adds. Everybody wants iterative, fast fail, fast development, but nobody wants to fail.

IT 504

IT Algorithm Education Capital 504

CIO

DECEMBER 10, 2024

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Business 538

Business Airline Win Sales 538

CIO

JANUARY 13, 2025

It doesnt just let your agent learn general knowledge from wherever. Its challenging, because AI hallucinations are still there, and even a one percent miss ratio is too high. I expect to see greater reliability as more of a RAG-based approach is employed[Retrieval Augmented Generation].

Technology 501

Technology Technology Predictive Analytics Innovation 501

CIO

NOVEMBER 4, 2024

Decision-making based on intuition, common sense, and knowledge is very good and should never be lost. A June 2023 study by IBM found that 43% of executives use generative AI to inform strategic decisions, accessing real-time data and unique insights.

Business 482

Business Predictive Analytics Startups Learning 482

CIO

NOVEMBER 26, 2024

Generative AI can also share medical advice and data-driven information, giving patients greater access to knowledge of their health status. “We can follow the journey of each patient before it comes to the hospital, what we want to do is reach out to our patients and calculate if there’s any disease before it.”

Hospitals 390

Hospitals Gaming Knowledge Intelligence 390

CIO

JANUARY 14, 2025

This comprehensive model helps architects become true enablers of organizational success. Rethinking architecture as an ecosystem Instead of static blueprints that dictate every detail, modern architects steward an evolving ecosystem one where teams can continuously refine services, products, and platforms.

Technology 448

Technology Technology Innovation Advantage 448

CIO

FEBRUARY 26, 2025

Indicium started building multi-agent systems in mid-2024 for internal knowledge retrieval and other use cases. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. We dont have a lot of legacy systems, says Daniel Avancini, the companys chief data officer.

IT 532

IT Technology Technology Knowledge 532

CIO

OCTOBER 24, 2024

Deploy automation processes and accurate knowledge bases to speed up help desk response and resolution. Establish DEX metrics and equip IT with the DEX management processes and tools to monitor, collect, analyze, and present this data.

IT 446

IT Knowledge Research Technology 446

CIO

NOVEMBER 26, 2024

The survey found that people are surprisingly knowledgeable and excited about AI and business leaders should understand and not underestimate consumers when developing and deploying AI-enabled solutions. According to Boston Consulting Group (BGC) survey, artificial intelligence isn’t new, but broad public interest in it is.

Technology 320

Technology Technology Globalization Innovation 320

CIO

NOVEMBER 14, 2024

RAG with Knowledge Graph on CML The RAG with Knowledge Graph AMP showcases how using knowledge graphs in conjunction with Retrieval-augmented generation can enhance LLM outputs even further.

Learning 221

Learning Knowledge Advantage Advantage 221

CIO

OCTOBER 23, 2024

“Organizations should be taking a more strategic approach to their talent and demand pipelines in order to put in the place the skills development programs now so that they can take advantage of internal talent and mobility, retaining valuable organizational knowledge and expertise, while building the skillsets required for the future,” says Marks. (..)

IT 488

IT Marketing Marketing Globalization 488

CIO

FEBRUARY 27, 2025

How BMC Helix satisfies top security concerns BMC Helix customers retain full ownership of their data, ensuring that all incident tickets, knowledge articles, and files remain within their BMC Helix or third-party applications. Contact your chosen LLM or AI infrastructure provider for a data compliance assessment.

Security 307

Security Security Intellectual Property Data Logging 307

CIO

DECEMBER 11, 2024

It was not alive because the business knowledge required to turn data into value was confined to individuals minds, Excel sheets or lost in analog signals. We are now deciphering rules from patterns in data, embedding business knowledge into ML models, and soon, AI agents will leverage this data to make decisions on behalf of companies.

Management 417

Management Advantage Advantage Technology 417

CIO

DECEMBER 10, 2024

This process not only requires technical expertise in designing the most effective AI architecture but also deep domain knowledge to provide context and increase the adoption to deliver superior business outcomes. These models are then integrated into workflows along with human-in-the-loop guardrails.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

NOVEMBER 12, 2024

AI Singapore is committed to empowering individuals with the skills and knowledge to thrive in the AI era. Building a future where AI benefits everyone AI talent is crucial for national competitiveness in today’s world. AIAP Foundations is a testament to our dedication to accessible and scalable AI education.

Education 435

Education Win Innovation Learning 435

CIO

NOVEMBER 22, 2024

Using LLMs, the system interprets human intentions and adapts based on experience, integrating organizational knowledge for better decision-making.” Finally, CIOs must ensure they have a good stable of qualified AI personnel and a lineup of specialized skills for building and deploying gen AI models, she advised.

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

MARCH 5, 2025

Test every vendors knowledge of AI The large enterprise application vendors are not AI companies, Helmer says. You can tell pretty quickly if you start asking the right questions of vendors about their knowledge of AI and what theyre actually doing, McClendon adds. AI is not that good yet.

Technology 373

Technology Technology Knowledge Security 373

CIO

JANUARY 7, 2025

Organizations want a one click technology solution but all too frequently lack the patience, discipline, and knowledge of what is required to make that one click solution a reality. Steven Narvaez, IT consultant and former CIO of the City of Deltona, Fla., There is a huge understanding gap regarding who IT is and what IT does.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

OCTOBER 23, 2024

What baseline of data knowledge do you expect your executive peers to have? Data literacy across the company was a challenge because, as is often the case, we were all describing our business data a little differently.

KPI 448

KPI Travel Analysis Data Analysis 448

CIO

OCTOBER 9, 2024

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. The new service organization, Wartgow said, will be focused on designing flows, curating knowledge processes, and jumping in when automation fails.

Knowledge 526

Knowledge Finance Information Management 526

CIO

MAY 30, 2024

Certified Generative AI Specialist (CGAI) Offered through the Chartered Institute of Professional Certifications, the Certified Generative AI specialist (CGAI) certification is designed to teach you the in-depth knowledge and skills required to be successful working with generative AI.

Knowledge 516

Knowledge Education Banking Finance 516

CIO

SEPTEMBER 2, 2024

Like others, he says having a degree shows a candidate has achieved certain knowledge and has certain traits, such as perseverance. Certifications help Cramer advance by demonstrating he has specific knowledge — just as a degree would, he says. He has added several more certifications, mostly around Kubernetes , in recent years.

IT 505

IT Knowledge Education Research 505

CIO

NOVEMBER 4, 2024

As cybersecurity compliance standards evolve, Myrddin’s knowledge base will expand so it can continue providing up-to-date, reliable guidance. Beyond compliance to a full AI-based cybersecurity solution Camelot’s immediate goal with Myrddin is to keep improving its AI capabilities so users can conduct full AI-driven gap assessments.

Security 434

Security Security Gaming Knowledge 434

CIO

JANUARY 6, 2025

At Morgan Stanley, our talent is truly the secret sauce to our success, she says, adding that she remains inspired by the exceptional knowledge and contributions from our world-class technologists. Her goal is to continue empowering them.

IT 526

IT Innovation Security Security 526

CIO

MAY 3, 2024

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Today’s genAI use cases are moving beyond individual augmentation to reach farther and deeper into the organization to connect organizational knowledge.

Win 526

Win Knowledge Human Resources Finance 526

CIO

JANUARY 7, 2025

CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows.

Intellectual Property 538

Intellectual Property Education Innovation Security 538