article thumbnail

With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. What IT can do to train, educate, and share knowledge around GenAI How can IT organizations play an active part in educating users?

Knowledge 888
article thumbnail

Why knowledge management is foundational to AI success

CIO

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. Users can post a direct question to the community.

Knowledge 612
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Bloomberg’s engineers built a culture of knowledge sharing

CIO

To help its employees collaborate and share knowledge, Bloomberg turns to Stack Overflow for Teams. Bloomberg focuses a lot on its engineers and its employees’ learning journey,” says Gulru Ustundag, an engineering manager. “I I have seen so much support in my growth and learning.” Community is really important at Bloomberg.

Knowledge 614
article thumbnail

Vector Database vs. Knowledge Graph: Making the Right Choice When Implementing RAG

CIO

With RAG, for the first time, GenAI-powered solutions can enhance their own knowledge and content generation by retrieving information from external sources, instead of just relying on pre-programmed data sets. Knowledge Graphs, by contrast, represent data as a network of nodes (entities) and edges (relationships). Which one is best?

Knowledge 405
article thumbnail

Generative AI: now is the time to ‘learn by doing’

CIO

ChatGPT has been proven to deliver double-digit gains in speed and quality for knowledge workers (even when just used “off the rack.” ) Generative AI can already outperform medical doctors head to head on high-quality and empathic answers to patient questions. Artificial Intelligence, Machine Learning

Learning 841
article thumbnail

Continuous learning gives U.S. Bank a technology talent edge

CIO

For example, we’re positioning some of our top subject matter experts at relevant conferences and councils to share lessons learned from our transformation journey and we’re engaging with educational programs, like Girls Who Code , Summit Academy, and Minneapolis Community and Technical College to both develop and recruit diverse talent.

Banking 692
article thumbnail

Pace of Tech Demands a Smarter Learning Approach. Bring On Community-Driven Learning

CIO

Companies typically face three big problems in managing their skills base: Normal learning approaches require too much time to scale up relevant knowledge. Other companies try to jump-start knowledge by bringing in consultants, but this risks only temporarily plugging the gaps. A fresh approach is needed.

Learning 613