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Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course.

Retail 485
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3 technology trends set to revolutionize retail

CIO

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this.

Retail 467
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 796
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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 597
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How retailers are empowering business transformation with TCS and Microsoft Cloud

CIO

The retail industry is always in motion. Retailers are also improving customer experiences by removing friction. When retailers embark on this journey, they gain more control in providing optimum customer experience and give their customers a sense of affiliation at the same time” says Shree Venkat.

Retail 611
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Retail innovation playbook: Fast, economical transformation on Microsoft Cloud

CIO

All this while retailers are still dealing with pandemic-related disruptions to supply chains and consumer shopping habits. To win back consumers and protect profit margins, retailers need to optimize operations across the enterprise. Delays in getting data is one of the biggest challenges retailers currently face.”

Retail 566
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Securing the Digital-First Model for Retail

CIO

Retailers continue to adopt a digital-first approach to customer experience, both in-store and online. To meet the customer demands of a digital-first business model, retailers need to address their critical digital infrastructure and rethink network design and cybersecurity. Retail-specific vulnerabilities.

Retail 617