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Retail innovation playbook: Fast, economical transformation on Microsoft Cloud

CIO

All this while retailers are still dealing with pandemic-related disruptions to supply chains and consumer shopping habits. To win back consumers and protect profit margins, retailers need to optimize operations across the enterprise. Delays in getting data is one of the biggest challenges retailers currently face.”

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Giant Eagle’s Kirk Ball on grocery retail innovations

CIO

They discuss grocery retail innovations, digital customer strategies, sourcing global talent, augmented reality and more. Kirk Ball, Chief Information Officer/Chief Technology Officer, Giant Eagle, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council.

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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Crafting IT innovation strategies for real-world value

CIO

Although many IT leaders would like to think of themselves — and have others think of them — as in the vanguard of new technology adoption, the vast majority find themselves in the middle of a bell curve, with innovators leading the way and laggards trailing behind, according to Everett Rogers’ diffusion of innovations theory [see chart].

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How to incubate a winning innovation program

CIO

Retail, entertainment, music, and banking have largely moved online. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

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Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO

We spoke with Siddhartha Gupta, Global Head of Application Modernization on Azure at Tata Consultancy Services (TCS) , about this trend and what financial services organizations need to do to improve their capacity for agility and innovation. They must adopt innovations as soon as they become available.

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How retailers are empowering business transformation with TCS and Microsoft Cloud

CIO

The retail industry is always in motion. Retailers are also improving customer experiences by removing friction. Digitally driven innovations such as automated self-checkouts, pick and go, and contactless payments are helping in making happy customers.

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