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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Travel is back, and the industry needs to make sure they’re keeping pace.

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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. On the role of the Chief Data Officer: Due to the nature of our business, Travelers has always used data analytics to assess and price risk. s SVP and chief data & analytics officer, has a crowâ??s

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Avoiding a Stay at a Haunted Hotel And Why We Need a Travel App for That

CIO

Imagine booking a room at a small, charming, off-the-beaten-path hotel on the Hawaiian island of Kauai using a popular mobile travel app, only to discover that the room is… haunted! As Dana told it, she went to bed at midnight after a long travel day. Does such a travel app exist? That’s what happened to my friend Dana.

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Why AI Is Important for Automating Travel Policy Compliance

Smart Data Collective

So, the real question is how can AI help businesses in travel? Well, as far as many businesses are concerned, AI has many advanced capabilities in managing expenses, optimizing travel programs, and improving the overall travel experience for employees when on the road. What is the whole idea of travel compliance?

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

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Product-based IT fuels Lufthansa’s digital CX transformation

CIO

By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. At the same time, airport and air traffic control staff are much reduced from pre-pandemic levels, which has put additional pressures on the travel experience that are sometimes outside an airline’s control.

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2022 Guide to Purchase Drivers for Travel

Netbasequid

As the world reimagines its love of travel after a challenging couple of years, we’re seeing new hopes, challenges and desires emerge. And AI-powered social listening offers insight to help companies capture this leery segment by understanding purchase drivers for travel. This is where AI-powered analytics comes in.

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