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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Travel is back, and the industry needs to make sure they’re keeping pace.

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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. On the role of the Chief Data Officer: Due to the nature of our business, Travelers has always used data analytics to assess and price risk. s SVP and chief data & analytics officer, has a crowâ??s

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Avoiding a Stay at a Haunted Hotel And Why We Need a Travel App for That

CIO

Imagine booking a room at a small, charming, off-the-beaten-path hotel on the Hawaiian island of Kauai using a popular mobile travel app, only to discover that the room is… haunted! As Dana told it, she went to bed at midnight after a long travel day. Does such a travel app exist? That’s what happened to my friend Dana.

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Why AI Is Important for Automating Travel Policy Compliance

Smart Data Collective

So, the real question is how can AI help businesses in travel? Well, as far as many businesses are concerned, AI has many advanced capabilities in managing expenses, optimizing travel programs, and improving the overall travel experience for employees when on the road. What is the whole idea of travel compliance?

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Technology, Travels and TBR: What we Learned on the Road in the First Half of 2024

TBR

In the first few months of 2024, TBR’s Professional Services Team traveled to Florida, California (twice), Texas (twice), Boston (twice) and India, meeting with a wide spectrum of IT services vendors and consultancies and hearing firsthand about their strategies, investments, priorities and expectations. Hear Principal Analysts Patrick M.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

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Sun Country enhances customer experience with IT

CIO

In the past, Sun would hand out vouchers for transportation and hotel rooms to affected travelers standing in long lines at the gate. IROPS also required Sun Country’s IT staff to implement a workflow that alerts travelers when there are irregular operations and allows them to change their airline ticket and rebook on another flight.

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