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The early returns on gen AI for software development

CIO

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. “It

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. But individuals can learn what it takes to collaborate. Brainstorming, for instance.

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CIO Brett Lansing’s five-point approach to building followership

CIO

You need to lower barriers to brainstorming and innovation,” he says. Lansing learned this not long after starting these meetings, about ten years ago at a previous employer, where the forums regularly drew 30 to 45 attendees. The more I learn, the more I realize just how true that is,” Lansing says. IT Leadership

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8 ways to detect (and reject) terrible IT consulting advice

CIO

Learning how to evaluate expert advice is a skill every IT leader needs to master. A good consultant will always consider the long-term implications,” says Paladiy, who also urges IT leaders to beware of advisors who place pushy persuasion over collaborative brainstorming.

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How to create a culture of innovation

CIO

A sure-fire formula for driving innovative growth is to “try something new, learn fast, pivot as needed, and scale success,’’ says Mike Crowe, CIO of Colgate-Palmolive. The team was given time to gather and clean data and experiment with machine learning models,’’ Crowe says. Prioritize time for experimentation.

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Tech leaders weigh in on the upside and flipside of generative AI

CIO

We ran workshops with every division of our business, educating them on the accelerating innovation in this area, brainstorming opportunities and risks. This is why, at this stage, it’s essential that any use is checked by someone with expert knowledge. But overall, we see this as a huge opportunity.

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What is OKR? A goal-setting framework for thinking big

CIO

Brainstorming meetings in which your team can flesh out the goals that will have the most impact in the next quarter are worthwhile. You’ll want to establish what you learned and how to apply that to the next quarter. OKRs are valuable as a tool to prioritize initiatives and define the desired outcomes from those goals,” says Rekhi.