CIO

MAY 16, 2023

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 558

Banking Profiling Security Security 558

CIO

AUGUST 28, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 615

Banking Innovation Advantage Advantage 615

CIO

SEPTEMBER 2, 2022

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 610

Banking Innovation Advantage Advantage 610

CIO

APRIL 25, 2023

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 617

Banking Retail Security Security 617

CIO

APRIL 12, 2024

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block.

Banking 890

Banking Human Resources Finance Intelligence 890

CIO

APRIL 17, 2024

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks. There’s no way they’ll let the rest of the world in on that.”

Biotech 636

Biotech Banking Retail Innovation 636

Smart Data Collective

JULY 20, 2021

Artificial intelligence has become a gamechanger in the banking industry in recent years. The global market for AI in Fintech was valued at nearly $8 billion last year. There are a number of reasons that AI is becoming an integral part of the banking industry. AI has made open banking possible.

Banking 327

Banking Algorithm Learning Analysis 327

CIO

JANUARY 25, 2024

Healthcare: digital assistants for Dx and Rx The market for healthcare chatbots globally is projected to more than triple to $647 million by 2030, according to Vantage Market Research. Banking: bots to help both consumers and analysts Like healthcare, the banking sector is poised to nearly triple its chatbot investment by 2030, from $2.45

Banking 646

Banking Retail Market Research Marketing Research 646

CIO

APRIL 11, 2024

In response to these industry-wide shortcomings, and as the region continues to navigate the global overhaul of technology, countries in the Middle East are taking measurable steps to enhance their cybersecurity posture.

Banking 758

Banking Globalization Security Security 758

CIO

MARCH 27, 2024

The impact will be felt globally. Jeff Wong, global chief innovation officer at EY, says even if they’re not yet required to make a change, CIOs can already start planning NIST-approved algorithms into their cybersecurity upgrades. Many public and private organizations use these standards and require their partners to do the same.

Algorithm 870

Algorithm Banking Retail Globalization 870

CIO

MARCH 6, 2024

Banking on AI Kavin Mistry, head of digital marketing and personalization at TSB Bank, is another executive exploring how AI and machine learning (ML) can boost CX. For every customer, we want to offer an individualized banking experience.” We’re now knocking the ball out the park when it comes to customer satisfaction.”

Banking 818

Banking Technology Technology Knowledge 818

CIO

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. A modern bank must have an agile, open, and intelligent systems architecture to deliver the digital services today’s consumers want.

Innovation 802

Innovation Banking Competitive Landscape Retail 802

CIO

APRIL 4, 2024

AI is showing up in every software package and in every technology, particularly generative AI,” says Dan Diasio, global AI consulting leader at EY, while some vendors, such as Microsoft, have made AI core to their software. Webster Bank is following a similar strategy. We want to maintain discipline and go deep.”

Banking 830

Banking Pharmaceutical Technology Technology 830

CIO

JANUARY 29, 2024

Phil Dundas, CTO for Fixed Income, Prudential Global Investment Management Prudential Global Investment Management Making culture stick One of the most important rules of making culture stick is breaking down silos and creating a more holistic community of IT.

Business 792

Business IT Banking Globalization 792

CIO

MARCH 21, 2024

Last year in September, market research firm IDC floated a quick survey globally sampling responses from 97 CIOs. A separate survey floated by Foundry in December last year, which polled 875 IT and business leaders globally, showed that 62 or 7% of the polled executives already had a CAIO.

Startups 405

Startups Banking Hospitals Globalization 405

CIO

DECEMBER 27, 2023

Genpact, a major business and technology services company that assists banks such as JP Morgan and Goldman Sachs, is already utilizing AI. It’s really good at summarising, filling in blanks, and connecting dots, so generative AI is fit for purpose,” says Brian Baral, global head of risk at Genpact.

Banking 880

Banking Commerce Technology Technology 880

Fuld

MARCH 4, 2024

Finalis supports independent Investment Banks (IBs) that do not have internal compliance and support by automating and accelerating every step of the deal life cycle. We help them fill critical gaps in their internal capabilities by providing direct and rapid access to a wide range of services often restricted to the big investment banks.”

Banking 64

Banking Capital Competitive Intelligence Research 64

CIO

NOVEMBER 6, 2023

When employees disengage from work — often called quiet quitting — it starts a ripple effect that can damage everything from their career trajectory to your team, company, and the global economy. And don’t just read the AI summary or data readout, says Laura Merling, chief transformation and operations officer at Arvest Bank.

Banking 819

Banking Globalization Learning Education 819

CIO

FEBRUARY 6, 2024

Postulka aspired to become a CIO — and he achieved it, landing a job as CIO and senior vice president of technology and operations at the Federal Reserve Bank of Boston. But in 2022, after two years at the bank, Postulka returned to Arbella as vice president and CIO. Miller agrees, saying he felt he had unfinished work to do at IFS.

IT 751

IT Banking Learning Technology 751

Alpha Sense BI

APRIL 4, 2024

While they are not newcomers to digital transformation, investment banks (IBs) are increasingly adopting generative artificial intelligence (genAI) across their organizations. In the last couple of decades, investment banks have adopted AI for customer-centric interfaces and to automate data functions. million per employee by 2026.

Banking 59

Banking Due Diligence Intellectual Property Knowledge 59

Smart Data Collective

JUNE 11, 2021

With so many consumers around the world using money transfer services, the global digital remittance market has experienced unprecedented rates of growth over the last few years. With this new rate of accelerated growth, Western Union fully expects to maintain a stronghold on the global digital remittance market far beyond 2021.

Globalization 233

Globalization Marketing Marketing Banking 233

Alpha Sense BI

APRIL 19, 2023

​​ This past week, policymakers gathered for the 2023 Spring Meetings of the World Bank Group (WBG) and the International Monetary Fund (IMF) to discuss a troubling forecast. Discussions centered on combating a myriad of global economic concerns, ranging from addressing growth outlooks, improving financial stability, and reducing poverty.

Banking 98

Banking Globalization Capital Finance 98

CIO

MARCH 7, 2024

Predominantly a Microsoft shop, the US wealth management arm of Toronto-based Royal Bank of Canada had been searching to replace an antiquated CRM system for advisors spread across 190 locations in 42 states. Beltzer had consider Microsoft Dynamics, among other full-suite CRMs, before settling on Salesforce’s industry-focused offering.

Banking 807

Banking Innovation Capital Advantage 807

Smart Data Collective

AUGUST 27, 2019

There are tons of applications for artificial intelligence available, especially when it comes to banking. The banking industry has been able to utilize a variety of AI technology to streamline processes, enhance security, and improve the customer experience. AI may also be reshaping how banking is done in the not so distant future. “In

Banking 196

Banking Intelligence Intelligence Finance 196

CIO

MARCH 14, 2024

IT was divided into three parts: core banking, IT infrastructure, and data management, analytics, and AI. The second step was the shift to a larger IT service provider, which wasn’t a judgment on quality, but the ability of the IT service provider to support the bank’s growth. “I

Banking 560

Banking Technology Technology Innovation 560

CIO

FEBRUARY 23, 2024

Legislative changes on a global scale have been a major challenge faced daily and it’s often exacerbated by the need to instantly change course and work towards compliance to avoid the often-hefty fines and penalties, legal liabilities and reputational damage associated with non-compliance.

Intellectual Property 650

Intellectual Property Banking Human Resources Security 650

CIO

SEPTEMBER 14, 2023

To a large extent that’s on the money, as Nasdaq, which originated as a digital system for distributing market data in 1971, today owns and operates 27 stock exchanges and sells its exchange software to more than 100 exchanges globally.

Banking 712

Banking Capital Innovation Value Chain 712

Wink Intel

MARCH 20, 2023

All it took was a few tough words from Credit Suisse Group AG’s biggest shareholder on Wednesday to spark a selloff that quickly spread across global markets. Asked whether Saudi National Bank was open to further cash injections, Chairman Ammar Al Khudairy said “absolutely not.”

Banking 40

Banking Globalization Marketing Marketing 40

CIO

FEBRUARY 10, 2023

Consumers have high expectations for digital experiences in online banking, email, cloud storage, video on demand (VoD), smart digital assistants, and virtual reality. Maintaining this choice, control, and agility is both crucial for growth and a daunting task for enterprises globally.

IT 725

IT Banking Gaming Security 725

CIO

OCTOBER 20, 2022

Taken together, these attacks exact a toll of $6 trillion from the global economy. Vishing: Voice over IP (VoIP) and Plain Old Telephone Services (POTS) are also susceptible to phishing attacks – attackers use speech synthesis software and automated calls to solicit victims to share bank details and login credentials.

Banking 879

Banking Security Security Win 879

CIO

AUGUST 1, 2023

The report is based on an online survey conducted in April, which received responses from 1,684 participants globally across multiple industry sectors, company sizes, and functional specialties. Nearly 22% of the respondents said they are using generative AI for their work.

Pharmaceutical 557

Pharmaceutical Banking Retail Education 557

CIO

OCTOBER 23, 2023

Cegal , a Norwegian global IT services business, is a great example of this leadership. Dell Technologies is accelerating the circular economy to help global customers simultaneously achieve business and sustainability goals, and it’s how Dell Technology Rotation was born. What is Dell Technology Rotation?

Business 747

Business IT Finance Globalization 747

CIO

APRIL 12, 2022

What did Wipro in was largely their comparative lag in banking, financial services, and insurance, where the top five had both better coverage and scores.”. This year the company consolidated that information for 156 providers to come up with the overall rankings for the global IT outsourcing industry.

IT 810

IT Banking Market Segmentation Competitive Positioning 810

CIO

MARCH 21, 2024

Whether they’re personal or business, relationships take work, but that work is how you establish trust,” says Lovelady, “and picking up the phone or walking down the hall fills the trust bank over time.” At corporate, we focus on things that can be done globally,” says Lovelady. The Birmingham, Ala.

IT 694

IT Value Chain Win Globalization 694

CIO

JULY 13, 2022

Metrics that create a narrative and show how the business compares to competitors, the wider industry, and globally against all businesses give a clear picture that allows board members to set strategy. They want something that’s going to punch them in the face,” he said.

Alliance 765

Alliance Banking Security Security 765

CIO

MARCH 19, 2024

According to NTT DATA’s 2023 Global Employee Experience Trends Report , nearly 60% of employees around the world are now working remotely all or some of the time – and India is no exception. Our report reveals that more than 7 in 10 organizations globally are upgrading their meeting spaces with cloud enabled videoconferencing.

Globalization 432

Globalization Banking Security Security 432

CIO

SEPTEMBER 8, 2023

Ethical considerations differ across industries like healthcare, banking, and education. For instance, it might be helpful for students to share work to achieve learning outcomes, but it’s illegal for a bank to share stock transactions from one customer to other groups.

Banking 786

Banking Startups Education Innovation 786