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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 736
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Atos staves off bankruptcy, casts wider net for refinancing

CIO

Atos may have won a few extra months to find a long-term solution to its financial problems after reaching interim agreements with banks, bondholders, and the French government to provide €450 million (US$490 million) in additional liquidity. In 2023, the company made a net loss of €3.4 billion on revenue of €10.7 billion in 2022.

Loss 607
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4 of the Biggest Data Breaches in Banking

Smart Data Collective

Sadly, they often affect banks. Banking is an important sector of the world. This article discusses four of the most significant data breaches in banking…. We put a considerable amount of trust in our banks. We expect banks to fulfil their duty and provide protection. Tesco Bank. Tesco Bank was fined £16.4

Banking 293
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With Better Business Transaction Monitoring, Enterprises Move Away From Manual Tasks, Curb Revenue Loss

CIO

In the former, more seamless monitoring would have ensured the bank client’s transaction was completed faster, maintaining and even boosting customer satisfaction. million) in revenue loss. In both situations, better business transaction monitoring could have helped prevent negative, costly outcomes.

Loss 577
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Step 1 to becoming a business-savvy CIO

CIO

For example, if you are in banking, your organization is likely to measure itself by profitability ratios such as net interest margin (the difference between interest income generated and interest expenses) or PCL (provision for credit losses). Marketing and sales had measured success by how many new card accounts were opened.

Business 628
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AI-Based Banking Loan Software Will Become Norm In 2022

Smart Data Collective

The banking industry is among them. Banks have been slower to adapt AI technology than some other institutions. However, the market for AI in banking is expected to grow over 30% a year and will be worth over $64 billion by 2030. New software uses AI to manage bank loans. AI Makes Bank Lending Software Far More Reliable.

Banking 295
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CIOs weigh where to place AI bets — and how to de-risk them

CIO

Given existing relationships with Webster Bank, that includes AWS and Microsoft. To find promising use cases, Webster Bank canvassed several dozen proposals and decided to start with three that could deliver tangible benefits. Unlike startups, however, established companies cannot risk the losses that might come from betting all on AI.