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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Employees who aren’t just informed of objectives, but given a sense of responsibility, are more comfortable with their roles and tend to enjoy the challenge of being a key driver of excellent performance.” Are you looking to build a winning IT culture?

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Build trust to win out with genAI

CIO

We’ve all marveled at the tech’s ability to pass bar exams or create award winning photography. To be transparent, you will need to provide the right amount of information, in the right format, to meet the needs of different audiences. Over the past 12 months, generative AI has generated fervor and fear in almost equal measure.

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UPS delivers customer wins with generative AI

CIO

Agents must reference this information to know how to respond to various scenarios.” It can handle routine information gathering and often the first level or two of support. One of the most common applications companies are investigating for generative AI is in customer service,” he says. “It

Win 877
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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

He came to Edward Jones in 2016 after a 30-year career in technology on Wall Street and was named chief information officer in 2018. Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win. Last is playing to win.

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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 613
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Leadership playbook: Michelle McKenna’s winning formula for CIOs

CIO

You won’t always make the right decision, but if you are following and trust your gut and know yourself, if it’s an informed decision from deep inside you, how could that be wrong? You don’t win big if you’re only showing up for a paycheck. Being a leader is about laying a foundation where a last-second effort can help you win.

Win 777
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Beyond compliance: How to pick winning ESG strategies that make a splash

CIO

In many organizations, it informs every strategy, every activity, and many executives are now expected to craft plans as to how their domains will advance it. Gone are the days when ESG was advanced from within by a band of social advocates braving the current of traditional business thinking. CIOs are no exception. CIO, Green IT

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