Remove Information Remove Learning Remove Research Remove Win
article thumbnail

8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG. Are you looking to build a winning IT culture?

Win 897
article thumbnail

UPS delivers customer wins with generative AI

CIO

Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC. Agents must reference this information to know how to respond to various scenarios.” That frees up human agents to handle the more complex questions.”

Win 877
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Let Business Needs Guide Your Winning Data Team

CIO

CIO.com’s 2023 State of the CIO research found that data science/analytics is one of the top three tech-related skills CIOs are trying to hire – and 22% said it’s one of the three most difficult to fill. Give people the information they need about what data means rather than just telling them where to get it,” Christian advises.

Win 325
article thumbnail

Introducing Smart Answers, a genAI tool for CIO.com readers

CIO

The goal is simple: To help you, our readers, find relevant, accurate, up-to-date information that you can trust. It’s like having a research librarian at your fingertips: You ask a question using natural language, and Smart Answers compiles an answer with footnotes pointing to source materials. Generative AI

Win 662
article thumbnail

Women IT leaders take center stage

CIO

Others can learn from Balaban’s insights. All leaders need to be visible: You cannot brand yourself as a thought leader if you’re not publicly sharing your thoughts,” says Kristen Lamoreaux, president and CEO of Lamoreaux Search and founder of SIM Women, part of the Society for Information Management.

IT 813
article thumbnail

ChatGPT isn’t an AI strategy—but it should be a strategic tool

CIO

New research from Microsoft on use of its Copilot AI assistant points to ways that everyone—from the most junior individual contributor to the CEO—can lean in to doing so in any organization. Learn more about generative AI. Artificial Intelligence, Machine Learning

IT 829
article thumbnail

CIOs in transition: 5 tips for landing your next IT leadership job

CIO

Time feels like it slows down without your past job responsibilities, and you have to manage your schedule, which includes learning, networking, and taking care of your mental health. Assess your skills and intangibles Networking will help IT leaders in transition find opportunities, test their pitches, and learn about tech trends.

IT 554