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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 597
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Women IT leaders take center stage

CIO

Others can learn from Balaban’s insights. All leaders need to be visible: You cannot brand yourself as a thought leader if you’re not publicly sharing your thoughts,” says Kristen Lamoreaux, president and CEO of Lamoreaux Search and founder of SIM Women, part of the Society for Information Management.

IT 813
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CIOs in transition: 5 tips for landing your next IT leadership job

CIO

Time feels like it slows down without your past job responsibilities, and you have to manage your schedule, which includes learning, networking, and taking care of your mental health. Rework your profile to target who you are now and where you are going, not who you were 10 years ago.

IT 554
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Machine Learning Is A Critical Element of Modern SMS Marketing

Smart Data Collective

The advances in AI—particularly machine learning (ML)—have made SMS marketing more attractive and accountable as an advertising technique. What’s machine learning? Machine learning is a computer program’s ability to extract information, analyze big data, and learn from it. They also record usage statistics.

Learning 288
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

The Hangars are developing the next generation of reservation processes, information services, personalization, and self-service tools for the Cologne-headquartered airline, which also operates Austrian Airlines, Brussels Airlines, Eurowings, and Swiss International Air Lines, among others. “We Experience is not only the cherry on the cake.”

Airline 804
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It’s time to go paperless: are bank branches ready?

CIO

Set amid an open floor plan, the stacks of files left sensitive customer information—business and personal, loans and deposits—available for all to see 1. Information is now secure and easily accessible to branch associates leading to better customer service. The bank stored needed information and safely destroyed the rest 6. ●

Banking 621
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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

“This involves rigorous evaluation of potential benefits, risks, and costs associated with each AI initiative to ensure investments are prudent and aligned with our risk-return profile.” A human reviews it to make sure it makes sense, and if it does, the AI incorporates that into the learning model,” she says.

Banking 841