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What LinkedIn learned leveraging LLMs for its billion users

CIO

CIOs in every vertical can take a tip or two from the lessons LinkedIn learned along the way. APIs and RAG LinkedIn’s massive trove of data includes a lot of unique information about individuals, employers, skills, and coursework, which its LLMs have not been trained on. That is a problem that an LLM can’t fix.

Learning 831
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Swiss energy services company uses machine learning to see the future

CIO

Already, SAP’s energy management data (EDM) solution was being used to store information gathered by the smart meters measuring the power production of each of the various solar PV systems. The new platform would alleviate this dilemma by using machine learning (ML) algorithms, along with source data accessed by SAP’s Data Warehouse Cloud.

Learning 589
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AWS adds machine learning capabilities to Amazon Connect

CIO

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect.

Learning 593
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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

Profiling 250
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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

Profiling 340
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Women IT leaders take center stage

CIO

Others can learn from Balaban’s insights. All leaders need to be visible: You cannot brand yourself as a thought leader if you’re not publicly sharing your thoughts,” says Kristen Lamoreaux, president and CEO of Lamoreaux Search and founder of SIM Women, part of the Society for Information Management.

IT 762
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5 Ways Machine Learning Can Boost Your Digital Marketing Efforts

Smart Data Collective

It doesn’t get any more cutting-edge at the moment than machine learning, and it’s not only large companies that have already started to take advantage. However, machine learning enables much more. Perhaps the most significant advantage machine learning can provide is personalizing the entire sales funnel.

Learning 336