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UPS delivers customer wins with generative AI

CIO

Firms that believe their business will be significantly disrupted by genAI within the next 18 months also selected customer-facing applicationsas the top response at 30.8%,” Saroff says, citing research from IDC’s Future Enterprise Resiliency and Spending Survey Wave 1 from January 2024.

Win 877
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The year’s top 10 enterprise AI trends — so far

CIO

The advent of gen AI changed everything, and the pace of that change is like nothing we’ve seen before. The potential impacts are reminiscent of the dawn of the Internet, and are likely to be just as transformative for businesses. According to McKinsey, gen AI is poised to add up to an annual $4.4 billion to the global economy.

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How to create a culture of innovation

CIO

So much has changed since the early days of 2020 when the COVID-19 pandemic forced organizations to rethink where and how people work. What didn’t change was the need for organizations to continue to move forward with digital initiatives. Here, they and others share seven ways to create and nurture a culture of innovation.

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Tech leaders weigh in on the upside and flipside of generative AI

CIO

Another experienced IT leader, David Ivell, chief product and technology officer at behavior management training company Team Teach, is already harnessing generative AI’s power. But it’s still to be seen how generative AI replaces, rather than augments, human involvement in terms of information.

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3 Ways AI Has Helped Marketers and Creative Professionals Streamline Workflows

Smart Data Collective

Marketing strategies have changed exponentially over the years. For this reason, before integrating AI into your marketing strategy, it’s important to ensure you’re equipped with the necessary skills and knowledge. However, this has changed with the integration of AI. They include: 1.

Marketing 230
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How To Fix Online Reputation: Expert Insights on ORM

mention

For this article, we’ve consulted with over a dozen prominent business people and online reputation experts on the most burning questions of online reputation management. They’ve shared their ideas, best practices, and success cases, translating into a unique knowledge source to fix online reputation you’re about to tap into.

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How to Revolutionize Your Sales Enablement Strategy in 2021

Zoominfo

Among many takeaways — about sales enablement , forecasting , hiring , and more — one thing was certain: Sales has changed a lot since the pandemic began. The instability and threats to survival so many companies are facing have resulted in longer sales cycles and increased executive presence on calls (up 53% from a pre-COVID-19 baseline).