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Salesforce Data Cloud updates aim to ease data analysis, AI app development

CIO

Salesforce is updating its Data Cloud with vector database and Einstein Copilot Search capabilities in an effort to help enterprises use unstructured data for analysis. Answers comes with semantically relevant information, citing the knowledge sources used to craft the answers, the company said.

Analysis 688
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Competitive Analysis Requires Benchmarking Your Own Company

Crayon

The real secret to success is combining those two knowledge sources – monitoring your own strategy alongside that of your competitors. This brings us to a concept called competitive benchmarking, which is critical to competitive analysis success. What is Competitive Benchmarking?

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UPS delivers customer wins with generative AI

CIO

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Agents must reference this information to know how to respond to various scenarios.” It can handle routine information gathering and often the first level or two of support.

Win 847
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Search Engine Marketers Without Data Analytics Knowledge Are Obsolete

Smart Data Collective

Moreover, 75% of people in a survey said that paid ads make it easier to find the information they are looking for. But does every business have the search engine marketing expertise, resources and knowledge of data analytics to manage paid search? Campaign Analysis. The simple answer is no. Take a look!

Knowledge 317
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What is a business intelligence analyst? A key role for data-driven decisions

CIO

Business intelligence analyst job requirements BI analysts typically handle analysis and data modeling design using data collected in a centralized data warehouse or multiple databases throughout the organization. This level demonstrates working knowledge of relevant BI concepts, techniques, and tools.

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The top 15 big data and data analytics certifications

CIO

Certifications measure your knowledge and skills against industry- and vendor-specific benchmarks to prove to employers that you have the right skillset. Organization: INFORMS Price: US$200 for INFORMS members; US$300 for nonmembers How to prepare: A list of study courses and a series of webinars are available through registration.

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What are decision support systems? Sifting data for better business decisions

CIO

Decision support systems definition A decision support system (DSS) is an interactive information system that analyzes large volumes of data for informing business decisions. A DSS leverages a combination of raw data, documents, personal knowledge, and/or business models to help users make decisions. Knowledge-driven DSS.