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Travelex leverages cloud-based customer data platform to boost retention

CIO

Money generated from prepaid travel cards is set to quadruple between 2022 and 2032, from $120.5 billion, according to Allied Market Research. This sharp upward trajectory is due in large part to an increase in international travel as tourist numbers slowly climb up to pre-pandemic levels. billion to $492.80

Travel 325
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Delta takes off with modernized blend of mainframes and cloud

CIO

Some of those workloads include travel reservation systems and crew scheduling systems — mission-critical, 24-by-7 applications that are never turned off. Delta’s foray into the cloud began in earnest about two years ago as the pandemic brought travel to a virtual halt, Cincera says. We’re really comfortable where we’re at today.”

Airline 616
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To Improve Customer Experience, Improve the Digital Employee Experience

CIO

Why is an exodus of skilled knowledge workers becoming a recurring pattern in customer-oriented organizations, and what can IT leaders do to improve their digital employee experience (DEX) to convince them to stay? Employers benefitted too, releasing some of their real estate for savings on facility costs and reducing travel expenses.

Knowledge 670
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One weird trick to accelerate your organization’s generative AI strategy

CIO

Amplifying your organization’s superpower Applying this to generative AI, we can be pretty confident that just about everyone, everywhere will leverage generative AI to delegate some “knowledge worker legwork” and create first drafts, for example.

Win 440
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8 ‘future of work’ mistakes IT leaders must avoid

CIO

The biggest tech fail was expecting folks to come back to the office without sophisticated scheduling for knowledge workers, who found themselves commuting to the office to find there was no one there they needed/wanted to see,’’ Wettemann says.

IT 878
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Top 15 market research agencies London

ATTEST

There are many market research companies out there, but sometimes you just want to work with someone who’s close to home or simply knows the area in which you’re looking to expand. From online surveys to consultancy services, these firms are fifteen different top market research companies for you to pick from.

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Top 13 market research firms in New York City for real consumer insights

ATTEST

The market research industry is big and ever-changing, but there are some settled market research companies in New York that will help you make sense of your consumer knowledge. Even though our team is divided between NYC and London, we are not a walk-in New York market research firm. We’re here to help you out!