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Swiss energy services company uses machine learning to see the future

CIO

SAP helped us to connect and combine our internal utility-related knowledge… to build a valuable tool which supports us securing the performance of the grid,” said Marcel Holzer, manager of SAP systems at IWB. With ML producing a total load profile in 15-minute intervals, forecasters could view solar production in eight-hour chunks.

Learning 662
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CBAP certification: A high-profile credential for business analysts

CIO

We dive into CBAP prerequisites in more detail below, and discuss what a CBAP certification might mean for your career; but first, let’s look at where CBAP fits into the landscape of IIBA’s credentials, and learn about the body of knowledge CBAP-certified business analysts are expected to master.

Profiling 725
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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

Profiling 253
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Intel spins off enterprise AI company Articul8 with outside funding

CIO

With its deep AI and HPC [High Performance Computing] domain knowledge and enterprise-grade GenAI deployments, Articul8 is well positioned to deliver tangible business outcomes for Intel and our broader ecosystem of customers and partners,” Intel CEO Pat Gelsinger said in a news release.

Capital 765
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Scrum master certification: Top 13 certs for agile pros

CIO

Getting certified in agile or a related framework, such as Scrum, can help demonstrate you have the skills and knowledge to lead a Scrum team in the organization as a Scrum master. Certifications help validate that you have the right knowledge, expertise, and skill to work on a Scrum development team in a tech organization.

Alliance 343
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5 ways AI is showing promise as a decision-maker

CIO

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Outcomes are fed back into machine learning models to improve prediction accuracy continually.

Airline 822
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3 areas where gen AI improves productivity — until its limits are exceeded

CIO

So based on early results, the three functional areas where companies see the biggest productivity improvements are in customer service, software development, and general creative and knowledge work. AI models are able to present best practice code systems to help junior developers learn and hone their skills.” hours per week.

IT 804