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CBAP certification: A high-profile credential for business analysts

CIO

We dive into CBAP prerequisites in more detail below, and discuss what a CBAP certification might mean for your career; but first, let’s look at where CBAP fits into the landscape of IIBA’s credentials, and learn about the body of knowledge CBAP-certified business analysts are expected to master.

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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

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Scrum master certification: Top 13 certs for agile pros

CIO

Getting certified in agile or a related framework, such as Scrum, can help demonstrate you have the skills and knowledge to lead a Scrum team in the organization as a Scrum master. Certifications help validate that you have the right knowledge, expertise, and skill to work on a Scrum development team in a tech organization.

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Intel spins off enterprise AI company Articul8 with outside funding

CIO

With its deep AI and HPC [High Performance Computing] domain knowledge and enterprise-grade GenAI deployments, Articul8 is well positioned to deliver tangible business outcomes for Intel and our broader ecosystem of customers and partners,” Intel CEO Pat Gelsinger said in a news release.

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5 ways AI is showing promise as a decision-maker

CIO

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Sales optimization In sales, AI can provide account reps with the information they need to close deals.

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Salesforce Data Cloud updates aim to ease data analysis, AI app development

CIO

This database allows Salesforce customers to combine structured and unstructured data, creating a more comprehensive customer profile,” the company said in a press release, adding that once the unstructured data is added to the Data Cloud, it is automatically converted into a usable format across the Einstein 1 platform.

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What is your data strategy for an AI future?

CIO

IBM believes that half of knowledge workers’ time is wasted on these activities. There’ve also been several high-profile cases of legal firms getting into hot water by submitting fake, AI-generated cases as evidence of precedence in legal disputes. And IBM calculate that bad data is costing the US economy more than $3 trillion a year.

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