Remove Analysis Remove Knowledge Remove Learning Remove Profiling
article thumbnail

CBAP certification: A high-profile credential for business analysts

CIO

The Certified Business Analysis Professional (CBAP) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA). IIBA is a nonprofit professional association founded in 2003 to promote the field of business analysis. To read this article in full, please click here

Profiling 725
article thumbnail

Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

One analysis found that the market for AI in the profession is expected to be worth over $600 million within the next three years. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

Profiling 251
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Write A Competitor Analysis Report

Aqute Intelligence

A well-researched and informative competitor analysis report is the key to uncovering detailed insights into your competitors' operations, helping you strategize effectively. Without a well-researched and informative analysis, businesses risk falling behind. What is a competitor analysis report?

article thumbnail

5 ways AI is showing promise as a decision-maker

CIO

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Outcomes are fed back into machine learning models to improve prediction accuracy continually.

Airline 821
article thumbnail

3 areas where gen AI improves productivity — until its limits are exceeded

CIO

So based on early results, the three functional areas where companies see the biggest productivity improvements are in customer service, software development, and general creative and knowledge work. AI models are able to present best practice code systems to help junior developers learn and hone their skills.”

IT 804
article thumbnail

What is a business analyst? A key role for business-IT efficiency

CIO

The International Institute of Business Analysis (IIBA), a nonprofit professional association, considers the business analyst “an agent of change,” writing that business analysis “is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.”

Business 804
article thumbnail

CBAP certification: A high-profile credential for business analysts

CIO

The Certified Business Analysis Professional (CBAP) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA). IIBA is a nonprofit professional association founded in 2003 to promote the field of business analysis. It was first published in 2005 and is continuously updated.

Profiling 687