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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 617
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3 Ways Your Enterprise Commerce Platform Can Make You More Money

CIO

Too many enterprise businesses have been held back by their commerce technology. Shopify stands out as a leader in enterprise commerce platforms, recognized by Gartner Magic Quadrant and IDC’s MarketScape. It’s time to put an end to that era. Modern enterprises require a cost-effective, high-converting platform to outpace competitors.

Commerce 474
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Oracle adds AI capabilities to its Fusion Cloud CX

CIO

Last year in July, Salesforce updated its Commerce Cloud with digital commerce capabilities. Oracle is adding more AI capabilities to its Fusion Cloud CX that provides software for sales, marketing, and service teams across an enterprise, the company announced on Thursday. Cloud Computing, Oracle

IT 890
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 610
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 834
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4 ways ICA rebuilds and cleans up IT

CIO

During the pandemic, e-commerce quickly became the focus of large food chains. ICA, with about 1,300 stores and a 36% market share, was no exception, and in Q2 of 2020, while stay-at-home mandates were enacted, its e-commerce increased by 165%. Now e-commerce has slowed down and in-person purchasing patterns are recovering.

Commerce 781
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How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

While retailers see the opportunity to pounce on this new trend, the hurdles they face are immense: Connecting social commerce touchpoints like TikTok and Instagram, as well as built-in chat, video and voice functions, to commerce experiences is a must for seamless omnichannel experiences.

Commerce 614