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Micro transformation: Driving big business benefit through quick IT wins

CIO

But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity. Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.

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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Are you looking to build a winning IT culture? We have aligned our technology strategy to be a business strategy,” she says. “We When every employee is unified under this collective goal, they establish a strong connection and work toward winning together.”

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Build trust to win out with genAI

CIO

We’ve all marveled at the tech’s ability to pass bar exams or create award winning photography. This presents a conundrum for many of today’s business leaders. The good news is that of the 10,000 people we surveyed from across the globe, 83% agreed that businesses can use genAI to be more innovative and to serve them better.

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UPS delivers customer wins with generative AI

CIO

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. As a result, UPS is investing in training the model on its corporate data set.

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16 Go-to-Market Plays for Your Entire Sales Funnel

Nurturing leads through your sales funnel is a daunting task for many business development teams, especially at the scale required to achieve lofty growth goals. Try them in your next salesflow or use them as inspiration to formulate your own winning sales engagement strategy.

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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win. Leveraging the right technical solutions for unique business problems will require experimentation and will result in advances in the technology supported across teams.

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How to incubate a winning innovation program

CIO

When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

However, organizations are fighting back - and winning. The primary takeaway? Forrester found “only 1.2% of companies achieved a score indicating maturity in data management practices in the space.".