CIO

OCTOBER 27, 2023

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Airline Travel Pharmaceutical Alliance 770

CIO

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. To address these challenges, enterprises are integrating crucial security technology under the SASE/SSE framework.”

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Airline Hospitals Security Security 636

CIO

MAY 17, 2023

The pain of long lines for food and drinks is about to be eased at Melbourne’s Marvel Stadium with the introduction of Amazon’s Just Walk Out technology, a first for the southern hemisphere. The technology will initially be available at two of the stadium’s 20-plus food and beverage stands. It’s incredible technology.

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Technology Technology Sports Airline 545

CIO

FEBRUARY 24, 2023

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. We strongly believe and focus a lot on how we can give better data to cabin crews so they can, for instance, welcome you.”

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Airline Travel IT Benchmarking 893

CIO

DECEMBER 21, 2023

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.

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Airline Travel Retail Due Diligence 325

Smart Data Collective

DECEMBER 5, 2019

In June, Aviation Today published a great article on the state of machine learning and AI in the airline industry. The airline industry has started relying more on machine learning technology as new challenges threaten to cripple its business. Machine Learning is the Key to Saving the Ailing Airline Industry.

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Airline Learning Travel Predictive Analytics 163

CIO

OCTOBER 17, 2023

No longer a nebulous, aspirational term equated with the concept “never trust, already verify,” zero trust has evolved into a solid technology framework that enables proactive defense and digital transformation as organizations embrace the cloud and hybrid work models. But what exactly does that mean? Zero trust has come a long way.

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Airline Loss Security Security 878

CIO

APRIL 19, 2024

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. When Kathleen Merrill, then SVP of technology and CIO, tapped Woods to work on operational systems, Woods was hesitant because the bulk of her experience was on the commercial side.

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Airline Travel Hospitals Learning 579

CIO

SEPTEMBER 19, 2023

Voice assistants, chatbots, and conversational AI Conversational AI tools such as chatbots and voice assistants have grown in popularity, making technology more accessible, offering support to customers, and reducing the load on IT support representatives. Artificial Intelligence, Chatbots, IT Strategy, Predictive Analytics

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Airline Predictive Analytics Analysis Commerce 886

CIO

OCTOBER 12, 2023

Efficiency through technology and automation Automated service desk processes can significantly enhance efficiency, reducing repetitive tasks while minimizing the risk of human errors. KLM, a global airline , successfully automated reporting and tracking, enabling them to proactively manage their complex operational network.

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Airline IT Knowledge Globalization 664

CIO

NOVEMBER 20, 2023

Dynamic pricing Airlines, ride-sharing services, and online retailers have long used dynamic pricing to adjust to changing market conditions. “It can even feed into the sales narrative, prompting the rep to ask the right questions or use offers that have a higher propensity to appeal to a particular customer,” Ramakrishnan says.

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Airline Retail Knowledge Finance 815

CIO

MAY 12, 2023

Or as Fraport SVP of IT infrastructure Fritz Oswald puts it: “We definitely see 5G as a key technology for digitalization.” And according to Oswald, it’s difficult to adequately illuminate the airport’s large open spaces with the WLAN technology used up to now. “In The new technology also had another consequence. in Germany.

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Airline Technology Technology Security 648

CIO

OCTOBER 13, 2022

Along with the proper technologies and tools, the right consulting partners can help accelerate transformation, specifically if they can together demonstrate deep and diverse expertise, modernization patterns, and industry-specific blueprints. AWS/IBM’s Industry Edge. United’s Revenue Management Modernization Takes Flight.

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Airline Travel Security Security 645

Netbasequid

JANUARY 18, 2023

And it’s a position that Southwest Airlines finds itself in right now! Southwest Airlines seems to be on the side of the majority. For now, there is at least one lesson learned from the Southwest Airlines Christmas catastrophe. Will your business survive the next crisis? How Southwest’s Crisis Evolved.

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Airline Travel Analysis Research 98

CIO

SEPTEMBER 19, 2022

The strategic and practical challenges of our new era of work – from inflation and supply chain headaches to finding and retaining talent, and more – have required much of information technology leaders. Myrna Soto, a longtime IT leader and corporate director or board member of CMS Energy , Spirit Airlines , Popular Inc. ,

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Airline Human Resources Innovation Research 592

CIO

JUNE 13, 2023

CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. Here are nine big ideas, buzzwords, and evolving technologies that are starting to gather momentum today. The pace of innovation is relentless.

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Innovation IT Airline Algorithm 878

CIO

FEBRUARY 22, 2023

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change.

Airline 587

Airline Entertainment Globalization Win 587

CIO

MARCH 15, 2023

How to handle the kicking and screaming Inevitably, you may deal with objections to such a process, as some business leaders may feel opposed to taking on what they perceive to be IT’s work, or they may feel the process won’t result in the kind of spontaneous technology-needs requests they think they’d rather force on you.

Business 554

Business IT Airline Technology 554

FedSavvy

MAY 3, 2021

Just over a year ago, Raytheon and United Technologies Corporation (UTC) underwent a massive merger to create Raytheon Technologies. Headquartered in Waltham, Massachusetts, Raytheon Technologies is one of the largest global aerospace and defense companies in the world. Raytheon Technologies’ largest customer is the U.S.

Technology 130

Technology Technology Airline Loss 130

CIO

FEBRUARY 10, 2023

Predictive analytics in business Predictive analytics draws its power from a wide range of methods and technologies, including big data, data mining, statistical modeling, machine learning, and assorted mathematical processes. Airlines frequently use predictive analytics to set ticket prices reflecting past travel trends.

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Predictive Analytics Hospitals Pharmaceutical Algorithm 898

CIO

JUNE 12, 2023

The current interest in AI is massive, and companies, as well as the public sector, are exploring the new technology in all its capacities as much as possible. Many handle the word a bit carelessly,” says Charlotte Svensson, CIO at SAS, the Scandinavian airline.

Sales 325

Sales Airline Data Analysis Analysis 325

Zoominfo

SEPTEMBER 10, 2020

Sure, we could reminisce about the roots of loyalty programs in the 1700s, when devoted customers received special tokens, but instead, let’s start in the early 1980s, when much of the airline industry waded into what one would consider modern customer loyalty. The data (and deals) helped improve the most valuable customers’ experiences. “The

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Airline Restaurants Briefing Sales 226

CIO

FEBRUARY 22, 2023

For others such as Brian Ferris, chief data, analytics, and technology officer at loyalty, marketing, and data analytics consulting firm Loyalty NZ, leading IT abroad was about “gaining huge value in seeing different issues and learning different ways of approaching problems, something that can’t be learnt out of a book.”

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Globalization IT Airline Technology 617

CIO

FEBRUARY 16, 2023

In his current role as executive vice president and chief information and technology officer at TransUnion, he’s responsible for all aspects of the company’s technology, including strategy, security, applications, operations, infrastructure, and delivery of solutions that support its global information systems and associates.

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Startups IT Airline Capital 325

Smart Data Collective

APRIL 28, 2021

As technology continues to evolve, industry leaders are paving the way by using new and emerging capabilities to their advantage. Travel agencies, hotels and airlines have long been utilizing data-driven app development to analyze consumer travel patterns and demand.

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Travel Airline Retail Advantage 338

ArchIntel

JANUARY 4, 2022

A recent column in The Kathmandu Post makes a case for the continued relevance of human intelligence in ensuring safety in the technology-driven aviation sector. Singh said human error remains the most pervasive cause of accidents in the aviation sector.

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Intelligence Intelligence Airline Human Resources 104

CIO

DECEMBER 6, 2023

As the digital era paves the way for new economic platforms and opportunities, it also leverages the role of cross-industry collaboration, especially in technology. Historically, the technology partner relationship used to be a body count per dollar efficiency ratio, which focuses on getting work done while best optimising the budget.

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Airline Innovation Globalization Technology 722

Smart Data Collective

FEBRUARY 23, 2022

Many companies are going to have to revamp their entire business models in order to deal with the new technological changes brought on by advances in the IoT. Another example is when Blackberry undervalued the arrival of the touchscreen technology and fell behind competitors. Technological evolutions. Crisis management.

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Airline Education Innovation Business Environment 283

mention

MARCH 8, 2024

In instances where the airline faced operational challenges, such as flight delays or cancellations, JetBlue maintained transparent communication with passengers. Future Trends in Reputation Management As technology and consumer behaviors evolve, so does the landscape of reputation management.

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Business Airline Algorithm Analysis 157

Zoominfo

FEBRUARY 17, 2020

But, if you lack the budget for these technologies, fear not. Technology has become increasingly adept at recognizing human emotions. Example: When you think of crisis management, one industry jumps out in particular and that’s airlines. Some airlines respond immediately and offer real assistance to the disgruntled customer.

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Analysis Airline Marketing Marketing 130

Zoominfo

AUGUST 29, 2018

But, if you lack the budget for these technologies, fear not. Technology has become increasingly adept at recognizing human emotions. Example: When you think of crisis management, one industry jumps out in particular and that’s airlines. Some airlines respond immediately and offer real assistance to the disgruntled customer.

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Analysis Airline Marketing Marketing 176

mention

JANUARY 3, 2024

Technical experts like IT or security professionals will help you resolve specific issues and manage the technology required. During the United Airlines serious incident of 2017, four passengers were deplaned from a flight through the use of force. Other passengers recorded the incident and the video went viral on social media.

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Airline Management Loss Information 157

Netbasequid

APRIL 28, 2023

This is where gamers may want to explore their options beyond VR: Augmented reality and mixed reality technologies. Continuous ranking can be applied in trend prediction , risk ranking , technology scouting , influencer ranking , and other modern business use cases. To illustrate, say you’re a VR headset manufacturer.

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Gaming Airline Travel Competitive 52

Netbasequid

AUGUST 14, 2023

Advances in modern technology have led to the development of competitive intelligence tools that are more accurate and efficient. Leading competitor analysis software is equipped with advanced AI-powered natural language processing (NLP) technology to achieve this. See the complete breakdown on the website.

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Analysis Competitive Airline Competitor Analysis 52

Evalueserve

DECEMBER 9, 2021

The declaration is aimed at narrowing the gap between existing technologies and sustainable long-term goals, including by accelerating green and low-carbon transformation and enabling climate technology innovation. ( [link] ). Xiamen Airlines Introduces Country’s First Carbon-neutral Ticket.

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Airline Banking Finance Alliance 52

CIO

FEBRUARY 5, 2024

It is even more true for sectors where public sector firms are competing with more nimble private sector players – such as airlines, telecom, banking, oil and gas, utilities and more,” said Mahapatra. The investigations can serve as a reminder for public sector companies and enterprises to comply with the regulations.

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Airline Banking Globalization Technology 801

Acoustic

FEBRUARY 17, 2021

Each possibility is powered by a technology specialist providing superior user experience while financial institutions support the back-end banking and loan funding. Banking is evolving to an approach quite similar to the distribution model of airline ticket sales. A home loan can be obtained with Better Mortgage.

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Banking Airline Retail Commerce 98