article thumbnail

American Airlines takes flight with analytics transformation

CIO

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Leibman, who stepped down on Sept.

Airline 908
article thumbnail

United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. This is important because every transformation chapter depends on use of the technology.

Airline 804
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

Innovation and agility are key indicators of business success. For many enterprises, the focus is on modernizing and transforming their operations to innovate and stay agile – all with an eye on growth and embracing new opportunities. Every company today is a technology company.

Airline 610
article thumbnail

How technology is enabling Melbourne Airport’s growth

CIO

For Melbourne Airport CIO Anthony Tomai and his team, that overall strategic objective fuels their approach to create and deliver tech innovation at the airport campus at Tullamarine, northwest of the city. The team and I pulled together a technology strategy focused on enabling the corporate strategy.”

article thumbnail

10 emerging innovations that could redefine IT

CIO

The pace of innovation is relentless. CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. The next generation promises to deliver the same unstoppable parade of innovation.

article thumbnail

Time for New Partnership Paradigms to Be Future-fit

CIO

As the digital era paves the way for new economic platforms and opportunities, it also leverages the role of cross-industry collaboration, especially in technology. Historically, the technology partner relationship used to be a body count per dollar efficiency ratio, which focuses on getting work done while best optimising the budget.

Airline 725
article thumbnail

Mapping the progress of Air New Zealand’s digital rebuild

CIO

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

Airline 597