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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

A growing number of software developers are creating Helpdesk applications that rely on personalization capabilities that would not be possible without modern AI algorithms. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

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Salesforce Data Cloud updates aim to ease data analysis, AI app development

CIO

This database allows Salesforce customers to combine structured and unstructured data, creating a more comprehensive customer profile,” the company said in a press release, adding that once the unstructured data is added to the Data Cloud, it is automatically converted into a usable format across the Einstein 1 platform.

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7 dark secrets of generative AI

CIO

Everyone is still amazed by the way the generative AI algorithms can whip off some amazing artwork in any style and then turn on a dime to write long essays with great grammar. Generative AI algorithms are still very new and evolving rapidly, but it’s still possible to see cracks in the foundation. The stock prices are soaring.

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What a quarter century of digital transformation at PayPal looks like

CIO

User data is also housed in this layer, including profile, behavior, transactions, and risk. Currently, PayPal has more than 200 petabytes of payment data, a competitive advantage with valuable information and potential to drive better commerce experiences for consumers and merchants,” he says.

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7 Ways To Use Big Data To Your Advantage On Social Media

Smart Data Collective

Businesses can use big data in many capacities, but those who use it for social media are at a huge advantage. Here are seven advantageous ways to do so. Understand the Algorithm. The algorithms on social media are the dictators that determine if your content is worthy to be seen by potential customers.

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Google Business Profile Guide: Set up, Optimize, and Grow Your Local Audience

E2M

Google Business Profile (a.k.a The Key Features of Google Business Profile II. How to Set up Your Google Business Profile III. How to Add Attributes to Your Google Business Profile VII.Interact with Your Audience Through the Google Business Profile Q&A Section 1. Table of Contents I.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

“This involves rigorous evaluation of potential benefits, risks, and costs associated with each AI initiative to ensure investments are prudent and aligned with our risk-return profile.” Production is another area that benefits from AI. “At Be strategic and limit the number of projects you take on, adds Redmond. Culture matters,” adds Rau.

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