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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Are you looking to build a winning IT culture? The following management practices will help you get there. Promote innovation and connection A winning IT culture comes in two parts: innovation and connection, says Brad Smith, CIO at payroll software provider Paycom.

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UPS delivers customer wins with generative AI

CIO

Thought leader George Westerman, senior lecturer at MIT Sloan School of Management and founder of the Global Opportunity Forum, also sees customer service being a great launching point for enterprise genAI strategies. One of the most common applications companies are investigating for generative AI is in customer service,” he says.

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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win. I have a strong conviction that all this work must continually be anchored by an ethos of Leadership, Learning, Communication, Understanding, and Playing to Win.

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How to incubate a winning innovation program

CIO

In 1995, Microsoft launched Internet Explorer and, by bundling it with its winning Windows 95 product, swiftly eclipsed Navigator as the leading browser. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values. Ideally, it’s not just okay to fail.

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Best Practices for Accelerating the Sales Process

Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective. The bottom line is that, in B2B sales, speed is useless without control.

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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

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Leadership playbook: Michelle McKenna’s winning formula for CIOs

CIO

At the time, a very influential person in my life, Al Weiss, the former president of worldwide operations for Disney Parks and Resorts, told me that staying at Disney and being a part of this management rotation would be better than a Harvard MBA. You don’t win big if you’re only showing up for a paycheck.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

of companies achieved a score indicating maturity in data management practices in the space.". However, organizations are fighting back - and winning. In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. The primary takeaway? Forrester found “only 1.2%