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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG. Are you looking to build a winning IT culture?

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UPS delivers customer wins with generative AI

CIO

Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC. Still, Subramanian is confident MeRA can continue to evolve and learn to handle the most complex of customer requests and business processes.

Win 877
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Software project management challenges — and how to handle them

CIO

Managing software projects might not be at the top of CIOs’ priority lists , but it is something that IT leaders will have to master. The intersection of agile software development practices and ‘traditional’ project management remains a challenge for many organizations,” Chowning says. “By

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8 strategies for accelerating IT modernization

CIO

There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. Recent research found that application modernization took an average of 16 months.

IT 877
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Product manager salary: Pay range factors, tips for making more

CIO

As project-based business practices give way to product-focused cross-functional teams, the product manager role is taking on prominence, increasingly attracting interest from job candidates who might otherwise go into IT. Do product managers make good money? As you grow in your career, so will your salary.

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CIOs in transition: 5 tips for landing your next IT leadership job

CIO

Time feels like it slows down without your past job responsibilities, and you have to manage your schedule, which includes learning, networking, and taking care of your mental health. How you manage your time, emotions, and priorities during the transition impacts the opportunities, odds of getting offers, and your psyche.

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ChatGPT isn’t an AI strategy—but it should be a strategic tool

CIO

New research from Microsoft on use of its Copilot AI assistant points to ways that everyone—from the most junior individual contributor to the CEO—can lean in to doing so in any organization. Again, that’s a perfect task for bosses, and in my experience of helping managers have this dialogue, bosses love it and add value in taking it on.”

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