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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. What IT can do to train, educate, and share knowledge around GenAI How can IT organizations play an active part in educating users?

Knowledge 888
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Why knowledge management is foundational to AI success

CIO

AI models are trained on the information they’re given. If the AI is trained on accurate, up-to-date, and well-organized information, it will tend to respond with answers that are accurate, up-to-date, and relevant. Hallucinations include incorrect answers to questions and false information about people and events.

Knowledge 612
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Vector Database vs. Knowledge Graph: Making the Right Choice When Implementing RAG

CIO

Generative AI (GenAI) continues to amaze users with its ability to synthesize vast amounts of information to produce near-instant outputs. While these data management technologies may not be as exciting as RAG, if CIOs want their shiny new toys to work properly, Vector DBs and Knowledge Graphs need to be a top priority. It depends.

Knowledge 405
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Continuous learning gives U.S. Bank a technology talent edge

CIO

For example, we’re positioning some of our top subject matter experts at relevant conferences and councils to share lessons learned from our transformation journey and we’re engaging with educational programs, like Girls Who Code , Summit Academy, and Minneapolis Community and Technical College to both develop and recruit diverse talent.

Banking 692
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Pace of Tech Demands a Smarter Learning Approach. Bring On Community-Driven Learning

CIO

Companies typically face three big problems in managing their skills base: Normal learning approaches require too much time to scale up relevant knowledge. Other companies try to jump-start knowledge by bringing in consultants, but this risks only temporarily plugging the gaps. A fresh approach is needed.

Learning 613
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Enhancing customer care through deep machine learning at Travelers

CIO

And we recognized as a company that we needed to start thinking about how we leverage advancements in technology and tremendous amounts of data across our ecosystem, and tie it with machine learning technology and other things advancing the field of analytics. Here are some edited excerpts of that conversation. re getting excited about.

Travel 841
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Swiss energy services company uses machine learning to see the future

CIO

“SAP helped us to connect and combine our internal utility-related knowledge… to build a valuable tool which supports us securing the performance of the grid,” said Marcel Holzer, manager of SAP systems at IWB. Analytics would allow users to gain immediate insights into circumstances.

Learning 662