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Women IT leaders take center stage

CIO

All leaders need to be visible: You cannot brand yourself as a thought leader if you’re not publicly sharing your thoughts,” says Kristen Lamoreaux, president and CEO of Lamoreaux Search and founder of SIM Women, part of the Society for Information Management. “All You may get a pat on the back, and the recognition might last 10 minutes.

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8 big IT failures of 2023

CIO

The FAA maintains a database called Notice to Air Missions (NOTAM) that provides an automated, centralized source of information about things like closed runaways or equipment outages at various airports, or hazards along different routes. IT provides the plumbing for just about every company in existence today.

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What LinkedIn learned leveraging LLMs for its billion users

CIO

So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service. CIOs in every vertical can take a tip or two from the lessons LinkedIn learned along the way. The initial deliverables “felt lacking,” Bottaro said. Not enough dots were being connected.”

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

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Simplify IT operations with observability and AIOps

CIO

And yet, IT teams face significant challenges, including: • Addressing information overload • Predicting capacity planning • Assessing risks that are sometimes unknown • Meeting complicated regulatory standards Complexity is the common thread that runs through these challenges. IT professionals are already overwhelmed by alerts and tasks.

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15 ways to grow as an IT leader in 2024

CIO

Those challenges have IT leaders sharpening existing skills and developing new ones as ways to improve their leadership style, while others are exploring new opportunities or expanding work responsibilities to grow their executive profiles. He says to do otherwise would risk being left behind. “AI It’s not just talk or a label.

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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

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