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Women IT leaders take center stage

CIO

Karen Stine, head of data, Willis Towers Watson Willis Towers Watson So Stine focused on raising her profile in the data profession by writing white papers, posting thoughts online, working with professional organizations, seeking speaking engagements, and seizing high-profile opportunities at work. “It

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8 big IT failures of 2023

CIO

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. Honestly, it’s a wonder the system works at all.

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What LinkedIn learned leveraging LLMs for its billion users

CIO

So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service. CIOs in every vertical can take a tip or two from the lessons LinkedIn learned along the way. The initial deliverables “felt lacking,” Bottaro said. Not enough dots were being connected.”

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Salesforce IT injects generative AI to ease its massive datacenter migration

CIO

Salesforce recently rearchitected its Data Cloud and Einstein AI framework to introduce Einstein 1 , a platform aimed at enabling Salesforce users (and its own IT shop) to connect any data to create a unified profile of their customers and then infuse AI, automation, and analytics into every workload or customer experience, according to the company.

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How ZoomInfo Enhances Your ABM Strategy

And to begin the targeting process, marketing teams must develop an Ideal Customer Profile (ICP) with appropriate firmographic and behavioral data to ensure they’re going after the correct audience. More specifically, updated data can help organizations outline key accounts for their campaigns.

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Simplify IT operations with observability and AIOps

CIO

The Forrester report identifies BMC Helix IT Operations Management (ITOM) as a leader in AIOps, citing the following in their vendor profile: • Noise reduction: IT professionals no longer waste time on inconsequential alerts because the platform identifies them as noise. IT professionals are already overwhelmed by alerts and tasks.

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

People aren’t going back and decluttering because there’s no cost to that — except in your risk profile and your decreased search performance,” says Buckley. But the usual laundry list of priorities for IT hasn’t gone away. CIOs need to do all the things to make AI workloads run well and in a disciplined and hygienic way,” he says.

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