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10 emerging innovations that could redefine IT

CIO

The pace of innovation is relentless. CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. Here are nine big ideas, buzzwords, and evolving technologies that are starting to gather momentum today.

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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

A growing number of software developers are creating Helpdesk applications that rely on personalization capabilities that would not be possible without modern AI algorithms. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

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IT leader’s survival guide: 8 tips to thrive in the years ahead

CIO

Decisions around game-changing current and future technology require decisive action and possible investment to remain competitive. In addition to the usual technology considerations, economic, geopolitical, and supply-chain issues all compete for attention as IT leaders look to keep their organizations growing amid turbulent times.

IT 869
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The Rome Call for AI Ethics: Should CIOs heed it?

CIO

But it also raises the profile of an emerging issue that has real impact on people around the globe — something CIOs must consider in their approaches to AI. The principle of responsibility will require broader buy-in, as it requires a cultural shift to avoid blaming unwelcome decisions on an algorithm, whether AI-based or not.

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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

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6 generative AI hazards IT leaders should avoid

CIO

One difference from previous high-profile errors made by generative AI models like ChatGPT is that lawyers and medical professionals, for the most part, at least had chances to check results before proceeding. But that’s not the only problem you might run into.

IT 828
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Insights from Middle Eastern CIOs: AI’s transformative impact on healthcare

CIO

Machine learning algorithms can analyze vast amounts of medical data, including imaging scans, genetic profiles, and clinical records, to identify patterns and anomalies with unparalleled accuracy and efficiency. The problem is that we were not ready enough for its implementation.

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