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Amazon drops ‘just walk out’ technology at its US retail locations

CIO

In businesses like grocery stores, which tend to have thin margins already, such a capital outlay often doesn’t make economic sense. A more gradual approach to automating retail locations, according to Arcaro, may be a more productive way forward. Amazon.com, Retail Industry

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To gain advantage, IT leaders should turn competitors into collaborators

CIO

In financial services, retail banks moved more services online, but also expanded their scope, becoming financial advisors to their clients, and helping them with financial wellness. Of course, technology should still boost cost efficiencies, but it also needs to drive revenue at the same time.

Advantage 591
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South American retailer shares lessons learned in its move to HR automation

CIO

Behind the scenes at one of South America’s largest retail conglomerates, human resources (HR) professionals manage the movement of tens of thousands of employees. With annual sales in the billions, the retail giant prides itself on delivering superior shopping experiences to customers. The system upgrade corrected this problem.

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What most CIOs get wrong about strategic IT plans

CIO

In my younger and more sarcastic days I used to needle my friend the budgeting manager, who was also responsible for reviewing capital project proposals to ensure their projected ROI exceeded the hurdle rate. What,” I asked him, “is the ROI for budgeting?” But it wasn’t, I insisted, our plan. I do not think it means what you think it means.”

IT 581
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Pioneering 5G Acceleration, Indonesia Marks a Revolutionary Digital Era Through Its First 5G Warehouse

CIO

5G connectivity is the starting capital for increasing the capacity and capability of a country’s digital infrastructure. Given Indonesia’s promising demographics and the substantial expansion of both retail and eCommerce industries, the logistics sector is expected to continue its rapid growth. It is projected to grow from $52.93

IT 654
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Relationship management: The unsung art of optimizing IT teams

CIO

One must have technical acumen and business savvy, be a great communicator and problem-solver, and know how to secure funding and capitalize on it. Here is an example: Let’s say you are developing a retail sales system that will be used in Europe and the US. Success for an IT leader requires mastering a wide range of skills.

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Transforming IT for cloud success

CIO

So Holden, who has been CIO at Halfords — the UK’s largest retailer of motoring and cycling products and services — since 2017, developed a strategy to reorganize his tech team. As CIO Neil Holden moved his company, Halfords Group, further into the cloud, he sought to do more than simply “lift-and-shift” IT operations.

IT 799