article thumbnail

Chipotle’s recipe for digital transformation: Cloud plus AI

CIO

When Curt Garner became Chipotle’s first CIO in 2015, the only technology used for online restaurant ordering was, “believe it or not,” a fax machine, he says. Chipotle’s digital business in 2022 was $3.5 Chipotle’s digital business in 2022 was $3.5 Seven years later, the Newport Beach, Calif.-based

article thumbnail

Automation for all—managing and scaling networks has never been easier

CIO

At this time of dynamic business and market changes, uncertainty, and quickly evolving consumption models for IT infrastructure, every IT executive understands the benefits and necessity of network agility. Yet most businesses haven’t tapped into two major capabilities of truly agile distributed networks: scale and automation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cloud native platforms: To build or to buy?

CIO

Platforms support the software you’ve built to run your business. To me, that’s the key thing that makes it a platform instead of just a pile of clouds or catalogs full of “services” that developers have to find, learn, and integrate into their applications. All apps need a platform to run. Is Kubernetes a platform?

article thumbnail

Panera CIO John Meister on mastering customer experience

CIO

John Meister is the senior vice president and CIO of Panera Bread, a chain of bakery-cafe fast casual restaurants with more than 2,000 locations across the United States and Canada. Our attrition is among the best in the industry, and we’re rated the number one restaurant to work at by Black Box — that’s amazing. Or career growth?

article thumbnail

How to incubate a winning innovation program

CIO

When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

article thumbnail

Selecting the Right AI Business Model for Your Startup

Smart Data Collective

Artificial intelligence is radically changing the future of many businesses. They are using machine learning to solve a number of complex problems. However, it is important to make sure that you understand the potential role of AI and what business model to build around it. You need to know what role AI will play.

Startups 229
article thumbnail

10 Ways to Build an Effective Crisis Management Strategy for Business

mention

While dramatic, this hypothetical scenario highlights the possibility of unforeseen crises impacting any business. This will let your business emerge stronger. Scenario: A popular fast-food chain experiences a foodborne illness outbreak, linked to their restaurants. Determine All Potential Threats No business is invincible.