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How to incubate a winning innovation program

CIO

When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

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Wonderla Holidays goes digital to enhance business and customer fun

CIO

If we could provide real-time information about the occupancy at various zones, land rides, water rides, pools, restaurants, and changing rooms, it would help guests to decide their route to maximize enjoyment at the park. One band delivers multiple business benefits. Digital Transformation, RFID

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Restaurant and QSR Trends & Outlook for 2024

Alpha Sense BI

Like many other industries, the restaurant sector was heavily impacted by the COVID-19 pandemic, with many businesses shuttering doors and many others struggling to make ends meet. This is for good reason— technological solutions make dining easier , both for customers and restaurants.

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Why adaptability is the new digital transformation

CIO

They’ve simply become the price of doing business, just like issuing payroll or filing tax returns. We need to build in the ability to change and react to change across all aspects of our organizations’ strategy, business model, operating model, processes, products, and services. Instead of the binary states of “open” or “closed” (i.e.,

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Panera CIO John Meister on mastering customer experience

CIO

John Meister is the senior vice president and CIO of Panera Bread, a chain of bakery-cafe fast casual restaurants with more than 2,000 locations across the United States and Canada. To summarize, I do think there is room to innovate in our main ordering wheelhouse. We have people much smarter than me when it comes to restaurant data.

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How IT leaders are driving new revenue

CIO

Sandwich-focused restaurant franchise Subway has some 37,000 locations worldwide, each of which faces a unique combination of factors, such as local competition and customer demographics, that impact sales and profitability. For Herlihy, identifying ways to drive revenue growth is all in a day’s work for modern tech execs.

IT 550
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Cloud native platforms: To build or to buy?

CIO

Platforms support the software you’ve built to run your business. The main issue here is that it drags down the actual business because an organization’s apps are increasingly how the business functions, and even what the business is to customers. Is Kubernetes a platform? This is a lot of work.