CIO
APRIL 1, 2024
Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. Deloitte 2 meanwhile found that 41% of business and technology leaders said a lack of talent, governance, and risks are barriers to broader GenAI adoption.
CIO
APRIL 11, 2024
Governments cannot put their head in the sand and ignore change, but they operate in a highly complex, data-sensitive environment and can’t afford to take on fundamental business risks in the name of innovation. In this guide, you’ll learn more about the importance of innovation in the U.S. Innovation isn’t just a buzzword.
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CIO
JUNE 21, 2023
Integrating artificial intelligence into business has spawned enterprise-wide automation. Restructuring and automating are necessary parts of business survival. But as legendary Apple designer Jony Ive once advised Airbnb co-founder and CEO Brian Chesky as the company mulled cuts, “You’re not going to cut your way to innovation.”
CIO
FEBRUARY 23, 2024
For automakers such as Honda, generative AI provides an opportunity to enable their automobile designers and developers to innovate on a higher level, says Craig Powers, research director for worldwide digital business strategies at IDC. But no doubt, the transformation of business is all due to the company’s technology transformation.
CIO
FEBRUARY 16, 2024
“Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. Building an effective GenAI strategy is about much more than launching a point solution or siloed group of tools that only work for one part of the business.
CIO
APRIL 17, 2024
Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? What does the human experience mean in terms of business? Redefining your metrics can help connect the employee experience and the customer experience to fuel business performance.
CIO
OCTOBER 6, 2022
As an IT leader, being able to foster innovation not only benefits the IT itself, with greater efficiency, effectiveness and value, but the organization it serves and you personally, as it illustrates your ability to be an internal agent of change, a true business partner, and an asset at the strategy table. Think specificity.
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