article thumbnail

Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 586
article thumbnail

3 Ways Your Enterprise Commerce Platform Can Make You More Money

CIO

Too many enterprise businesses have been held back by their commerce technology. Shopify stands out as a leader in enterprise commerce platforms, recognized by Gartner Magic Quadrant and IDC’s MarketScape. It’s time to put an end to that era. Click here to calculate your TCO.

Commerce 457
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Supercharging retail with AI: Blending commerce and lifestyle

CIO

In 2024, these pressures will drive businesses increasingly to ask: How can I increase sales without raising overhead? At SAP, we use business AI to help companies optimize business processes, drive profitability, and boost customer loyalty. How, you might ask, can AI help retailers accomplish all that?

Retail 747
article thumbnail

Unified commerce elevates customer experience for Hippo Stores

CIO

Here, new-breed of players such as New Delhi-based Hippo Stores have a distinct advantage, providing a prime example of how retailers can rethink both business and technology in service of omnichannel transformations. As a result, business and technology process at the physical and online stores never really merge.

Commerce 562
article thumbnail

Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 526
article thumbnail

FTC’s noncompete decision signals major shifts in IT job market ahead

CIO

As an entity, the FTC is dedicated to protecting the American public from unfair business practices. Shortly after the ruling, the US Chamber of Commerce announced its intention to challenge the ban in court, criticizing it as “unnecessary and unlawful” and warning that it might compromise the competitive edge of American businesses.

article thumbnail

4 ways ICA rebuilds and cleans up IT

CIO

During the pandemic, e-commerce quickly became the focus of large food chains. ICA, with about 1,300 stores and a 36% market share, was no exception, and in Q2 of 2020, while stay-at-home mandates were enacted, its e-commerce increased by 165%. Now e-commerce has slowed down and in-person purchasing patterns are recovering.

Commerce 755