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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. We needed to think about those disciplines together and make progress to maximize the benefit to our customers and our business overall.รข??. Another focus is on finding and nurturing talent.

Travel 738
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Why entrepreneurs claim thereโ€™s no better place to do business than Puerto Rico

CIO

There was a large gap between the capabilities of the software solutions that businesses could buy and the unique requirements that they had for automating key business processes. Business was good, and the company grew, mostly serving businesses located in Puerto Rico. citizens can travel there without a passport.

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IT to thank for most of Radisson Hotel Groupโ€™s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime Gonzรกlez-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 โ€” a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How have you rebuilt all the IT talent?

IT 619
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Expedia poised to take flight with generative AI

CIO

Artificial intelligence is poised to disrupt the travel industry, and Expedia CTO Rathi Murthy, who oversees a massive online travel network with 770 million loyalty members and more than 50,000 business partners, believes her company is well positioned to capitalize.

Travel 562
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Top 10 countries attracting international tech talent

CIO

Using your skills and expertise to land a job in another country can offer a unique opportunity to experience different cultures and travel, while maintaining your resume. As the capital city of the United States, Washington, D.C., Making an international move can be dauting โ€” but moving for a new job can take some of the pressure off.

Startups 795
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How adopting sustainability as a service can drive business success and help the planet

CIO

Sustainability is a major priority in business boardrooms already, and pressures from regulators, shareholders, board members and employees are likely to further drive this trend. Businesses need to do more than just track carbon output. Going green makes good business sense. They must reduce waste and increase efficiency.

Business 440
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How CIOs overcome the challenges of leading IT in smaller cities

CIO

But certain businesses such as manufacturing facilities and educational institutions may be in smaller cities due to cheaper land prices, government subsidies, proximity to raw materials, and lower salaries, among other reasons. We have set up a satellite office in Noida, which falls under the National Capital Region of New Delhi.