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Disrupting the enterprise: How AI is redefining people, process, and productivity

CIO

But our days are so frequently filled with “shallow work” – going from one task to the next, one email to the next, and so on – that there’s minimal time to engage in deep work, where we have the freedom to flex our creative muscles, brainstorm, and ideate. Example: Creating a tailored customer relationship management (CRM) application.

Startups 723
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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

But they won’t ensure that IT teams have the broad range of skills, knowledge, overall business acumen and emotional intelligence they need to meet tomorrow’s challenges. To manage increasingly complex IT environments, organizations need to add more of the “power skills” that aren’t usually associated with the IT profession.

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The early returns on gen AI for software development

CIO

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. “It

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6 generative AI hazards IT leaders should avoid

CIO

Confusing and badly written content created by generative AI is already showing up in business contexts, with conference biographies, blog posts and slide decks that might sound impressive but make no sense being signed off by managers who should know better. He does see opportunities, though, to use GenAI as a sidekick. “It

IT 835
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CIO Brett Lansing’s five-point approach to building followership

CIO

Respect creativity wherever it comes from Management does not hold a monopoly on ideas, though many leaders act as if it does. This is especially true for junior employees, many of whom may have grown leery of promises that managers’ doors are always open or that laborious idea submission processes are worth the time.

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CIOs address the impact of hybrid work

CIO

Black & Veatch supported remote work before Covid-19, but during lockdown, they deployed more collaboration tools including virtual whiteboards, polls, and voting so people could still brainstorm and share perspectives. Managers have to be attentive to these new expectations.” Now they expect that level of autonomy,” says Bishop.

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8 ways to detect (and reject) terrible IT consulting advice

CIO

“A good consultant will always consider the long-term implications,” says Paladiy, who also urges IT leaders to beware of advisors who place pushy persuasion over collaborative brainstorming. You want advice from a team that can get invested enough to challenge your ideas or suggest alternative paths.”

IT 696