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The early returns on gen AI for software development

CIO

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. “It

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

But they won’t ensure that IT teams have the broad range of skills, knowledge, overall business acumen and emotional intelligence they need to meet tomorrow’s challenges. This involves committing to gathering the best information, regardless of source, and shedding biases when it comes time to make a decision. Conclusion.

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8 ways to detect (and reject) terrible IT consulting advice

CIO

Beware of canned advice Guidance that sounds like it rolled off an advice assembly line to form a one-size-fits-all information nugget is a sure sign the adviser isn’t really trying to understand your specific challenges and goals. You want advice from a team that can get invested enough to challenge your ideas or suggest alternative paths.”

IT 678
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How to create a culture of innovation

CIO

Your team needs to know they can trust you and each other to brainstorm openly, suggest ideas, experiment, and take risks — and even fail, without consequence. “I Prianka Nandy, chief information and technology officer, Special Olympics International. Picture Post-it notes dotting the walls and flipcharts at every table,’’ he says.

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Tech leaders weigh in on the upside and flipside of generative AI

CIO

We ran workshops with every division of our business, educating them on the accelerating innovation in this area, brainstorming opportunities and risks. But it’s still to be seen how generative AI replaces, rather than augments, human involvement in terms of information. But overall, we see this as a huge opportunity.

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The 7 new rules of IT leadership

CIO

“People want a level of autonomy to direct their daily lives and to figure out how to manage their own jobs to meet expectations,” says Mark Taylor, CEO of the Society for Information Management (SIM), a professional association for CIOs and IT leaders. That shapes how CIOs need to manage and lead.

IT 908
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What is OKR? A goal-setting framework for thinking big

CIO

Brainstorming meetings in which your team can flesh out the goals that will have the most impact in the next quarter are worthwhile. Establishing OKRs In developing OKRs, you want to encourage your team to set goals that are out of its comfort zone and ambitious.