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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

A growing number of software developers are creating Helpdesk applications that rely on personalization capabilities that would not be possible without modern AI algorithms. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

Profiling 250
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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

Profiling 337
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IT leader’s survival guide: 8 tips to thrive in the years ahead

CIO

Decisions around game-changing current and future technology require decisive action and possible investment to remain competitive. Competing with [high-profile technology] giants, who can offer astronomical salaries, makes hiring seasoned talent a Herculean task. Managers looking toward 2024 and beyond certainly have a full plate.

IT 857
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Want to Drive Industry Breakthroughs or Speed Up Innovation? Start by Optimising Your HPC and AI Workloads

CIO

This rising confluence of HPC and AI is being driven by businesses and organisations honing their competitive edge in the global marketplace as digital transformation is accelerated and brought to the next level through IT transformation processes. To discover how workload profiling can transform your business or organisation, click here.

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7 dark secrets of generative AI

CIO

Everyone is still amazed by the way the generative AI algorithms can whip off some amazing artwork in any style and then turn on a dime to write long essays with great grammar. Generative AI algorithms are still very new and evolving rapidly, but it’s still possible to see cracks in the foundation. The stock prices are soaring.

Algorithm 743
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Using Software Review Sites for Competitive Analysis

Aqute Intelligence

Developers need to keep a constant eye on their competition which is always iterating new versions of rival software. Software companies can use many tools and services to gather competitive intelligence. It lets you see what customers are saying about a business and how they’re ranked via a custom algorithm.

Analysis 130
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What a quarter century of digital transformation at PayPal looks like

CIO

User data is also housed in this layer, including profile, behavior, transactions, and risk. Currently, PayPal has more than 200 petabytes of payment data, a competitive advantage with valuable information and potential to drive better commerce experiences for consumers and merchants,” he says.

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