Remove Responsible AI Machine Partner, or RAMP,
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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

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8 big IT failures of 2023

CIO

Cascading phone failures down under Australia was the site of another high-profile IT failure in November, when Optus, the country’s second-largest telecom provider, went down for 12 hours, leaving half of Australians without phone or Internet connectivity. Business Continuity, Disaster Recovery, Generative AI, IT Strategy

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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

AI technology is rapidly changing the software industry. One analysis found that the market for AI in the profession is expected to be worth over $600 million within the next three years. We have talked a lot about the ways that AI technology is improving the quality of software. Helpdesk software is among them.

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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

Profiling 338
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6 tough AI discussions every IT leader must have

CIO

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. Here are the central AI conversations you should be having with your teams, line-of-business leaders, C-suite colleagues, and the board.

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Unlocking the Power of AI with a Real-Time Data Strategy

CIO

Titanium Intelligent Solutions, a global SaaS IoT organization, even saved one customer over 15% in energy costs across 50 distribution centers , thanks in large part to AI. Here, I’ll focus on why these three elements and capabilities are fundamental building blocks of a data ecosystem that can support real-time AI.

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The Rome Call for AI Ethics: Should CIOs heed it?

CIO

As enterprises increasingly look to artificial intelligence (AI) to support, speed up, or even supplant human decision-making, calls have rung out for AI’s use and development to be subject to a higher power: our collective sense of right and wrong. In their entirety, they are: Transparency : AI systems must be understandable to all.