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Storytelling for CIOs: From niche to bestseller

CIO

Storytelling is as old as humanity itself and it’s core to the fundamentals of faith, politics, and marketing. So here, we explore why so many IT leaders attempt to improve this sense of narrative and ability to spin tales, and how it can make a difference to the business. Why tell stories?

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Improving Customer Experience with Data Storytelling

Dataversity

Each day, one in four health care customers becomes stuck in their customer journey, unable to resolve their issue. The post Improving Customer Experience with Data Storytelling appeared first on DATAVERSITY. By uncovering the root causes […]. By uncovering the root causes […].

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Game on: The evolution of gaming through generative AI innovation

CIO

And you’ll also recognize that gaming experiences have come a long way—mostly due to developments in artificial intelligence (AI). Generative AI will take the gaming world from the current scripted and somewhat limited interactions to a vast selection of player-driven dynamic experiences. You take a deep breath and begin…BAM!

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Simplifying IT strategy: How to avoid the annual planning panic

CIO

To fully leverage your data such that you might build a more intelligent and automated enterprise? How will the company have improved for your customers once the vision is achieved? Are customer preferences shifting towards digital channels and experience? This year, before you open any slides, grab a notepad.

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Oshkosh CIO Anu Khare on IT’s pursuit of value

CIO

s senior vice president and CIO, Anu Khare leads the specialty truck maker’s intelligent enterprise agenda, which includes data science and artificial intelligence practice, digital manufacturing, cybersecurity, and technology shared services to drive technology-enabled business transformation. In his role as Oshkosh Corp.’s

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United Airlines CISO Deneen DeFiore on elevating cyber’s value to the business

CIO

She also leads initiatives on commercial aviation cyber safety risk and improving cyber resilience across the global aviation ecosystem. They’re doing good things and driving good outcomes, but if they’re not able to connect the dots with the business outcomes, they’re going to stay at that level of entitlement.

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6 Data-Driven Tips to Dramatically Improve User Experience on Your Site

Smart Data Collective

We have talked about the benefits of using big data in web design. One of the most important benefits of data analytics is improving user experience. Jenny Booth highlighted this in her post Data-informed design: Getting started with UX analytics. Big Data is Crucial for Improving Online User Experience.

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