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CIO as enabler: Building an ecosystem of innovation partners

CIO

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. I would say, right now, I’m a technologist last.

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6 signs an IT manager is struggling — and how to help

CIO

IT managers increasingly find themselves oversubscribed, challenged, and in many cases floundering, and it’s little wonder why. Meanwhile, IT managers are increasingly feeling unfulfilled in their roles and suffering burnout, leading them to be far more open to finding a new job elsewhere. That suggests why they’re struggling.”

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UPS delivers customer wins with generative AI

CIO

By alleviating the burden on our human agents, it enables them to focus on more complex and nuanced customer needs.” MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

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4 ways to ensure CEO support for your digital strategy

CIO

But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. When I joined Graded IT to drive digital transformation, management was convinced of the centrality of change,” says Gennaro Ardolino, head of digital innovation and CISO of the Neapolitan energy saving company.

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When natural disasters strike Japan, ?ita University’s EDiSON is ready to act

CIO

A nation known for innovative efficiency was a failure in one key area It goes without saying that the faster and more effectively disasters can be forecasted, detected, and responded to, the better the chance of minimizing damage and saving lives. Digital Transformation

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4 ways higher ed can close the tech industry’s gender gap

CIO

Universities and colleges can provide such role models by recruiting more female faculty members in technology disciplines and more female staff members to manage campus technology. By revising the introductory computing course, providing more research opportunities, and bringing female students to a conference focused on women in computing.

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13 IT resolutions for 2024

CIO

We’re moving away from rigid hierarchies of managers and subordinates, transitioning towards more dynamic and flexible teams.” He’s determined to keep up, finding ways to help his staffers be more agile in using AI to accelerate insights that inform innovation. To adapt to these changes, we are modifying our organizational structure.

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