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How to incubate a winning innovation program

CIO

Retail, entertainment, music, and banking have largely moved online. They recognize that innovative use of technology is enabling new business models with competition-crushing advantages built right in. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values.

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Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO

In a cloud market dominated by three vendors, once cloud-denier Oracle is making a push for enterprise share gains, announcing expanded offerings and customer wins across the globe, including Japan , Mexico , and the Middle East. These days that includes generative AI. That’s not the case today.”

IT 756
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10 most powerful ERP vendors today

CIO

And by late 2024, 70% of the Global 2000 will focus on reducing the process time between events and decision-making to gain a competitive advantage. Looking ahead, we have powerful growth drivers in place — Business AI, cross-selling across our cloud portfolio, and winning new customers particularly in the midmarket.

Finance 733
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Customer service, especially field service, helps companies outperform competitors and drive growth

CIO

Where winning companies deviate from the norm is that they look for opportunities to attract and retain customers by making experience and service a signature competitive advantage. Field service drives revenue and cost savings If you think about luxury goods and retail, many employ a strategic service offering called “clienteling.”

Research 681
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What it’s going to take for advanced AI to reshape the enterprise landscape

CIO

According to Infosys research, data and artificial intelligence (AI) could generate $467 billion in incremental profits worldwide and become the cornerstone of enterprises gaining a competitive edge. Then there’s inter-organisation, or between retailers, producers and logistic firms, for instance. And what human oversight is required?

Retail 325
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Digital transformation in retail: A guide for brands

bazaarvoice

This is a guide on how (and why) retail brands need to fully embrace and execute digital transformation. We’ll explain what that means, the benefits, what channels to focus on, and tactics for a digital transformation strategy in retail that will attract and retain shoppers. Chapters: What is retail digital transformation?

Retail 52
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The Innovation Table | Scott McNeely, MBA on The Sociology of Competitive Intelligence and Navigating the Pricing Landscape

Engage3

Scott boasts 20+ years of experience working with large retailers across a number of well-known retailers in the US. You’ve led merchandising operations, analytics, and pricing across many different retailers. We have a depth of data that doesn’t exist in specialty retail due to our loyalty platform. SM : Absolutely.