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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

In the contemporary and fiercely competitive business environment, offering an individualized customer encounter is no longer merely a pleasant addition; it has become an essential requirement. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

Profiling 248
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How CIOs can use internal mobility and redeployment for successful digital transformation

CIO

An estimated 90% of organizations are accelerating their digital transformation efforts in order to gain competitive advantage. Plus, redeploying existing employees preserves institutional knowledge and is a more sustainable approach. The raw statistics tell a sobering story.

Briefing 552
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Project manager salary: 5 key tips to earn more

CIO

On the other hand, as Debra Wheatman, president at career development company Careers Done Write, explains, “depending on how long someone’s been in a role, they might find the market has surpassed them in that they’re no longer in a competitive range for salary. Get recommendations on your LinkedIn profile. Ask for testimonials.

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What is your data strategy for an AI future?

CIO

IBM believes that half of knowledge workers’ time is wasted on these activities. There’ve also been several high-profile cases of legal firms getting into hot water by submitting fake, AI-generated cases as evidence of precedence in legal disputes. And IBM calculate that bad data is costing the US economy more than $3 trillion a year.

Sports 801
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Scrum master certification: Top 13 certs for agile pros

CIO

Getting certified in agile or a related framework, such as Scrum, can help demonstrate you have the skills and knowledge to lead a Scrum team in the organization as a Scrum master. Certifications help validate that you have the right knowledge, expertise, and skill to work on a Scrum development team in a tech organization.

Alliance 643
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Executive Profile: Matt Callis, Senior Product Manager at Guild Education

ArchIntel

He was a senior product manager at the company until April this year, his LinkedIn profile shows. During that time, his roles were general manager of product education and customer experience and general manager of competitive intelligence. Callis’ first stint at Dish Network began in 2007 and ended in 2014.

Education 104
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Making Competitive Intelligence Actionable with Competitor Profiles and Battlecards

M Brain

The post Making Competitive Intelligence Actionable with Competitor Profiles and Battlecards appeared first on M-Brain - Market & Competitive Intelligence Solutions.